Engage Your Employees in the Problem Solving Process

Production Worker

Participants work to identify a problem or opportunity within their organization and then plan and execute a workplace improvement project using the processes and tools introduced throughout the program. Participants gain hands on experience with conflict resolution, cross functional communications and how to work effectively as a team by building off of each other’s strengths. This project provides participants with knowledge, tools and confidence to use for future opportunities.


About the Program

This certificate program is an initiative designed to help manufacturers increase their workforce productivity and become more competitive in a growing global marketplace. The Production Worker stream is designed to engage production workers in the problem-solving process and continuous improvement initiatives within the workplace. The program does this by focusing on the development of critical thinking, team work and workplace communications. Developing these skills supports increased productivity, improved workplace culture, enhanced team communication, higher employee engagement and overall promotes a collaborative working environment.

Manufacturing Essentials Certificate provides 40 hours (4-5 hours/week over 8 weeks) of skills training, using industry validated learning programs, live workshops, facilitated online learning with on-going support and assistance with professional trainers and a workplace action based learning project. Sessions can be run in a regional cluster format, which includes the blend of several different organizations in one session, or in a stand-alone format with just one organization.

Learning Pathway

Communication and Soft Skills Training

  • Team Building & Collaboration
  • Working With Others Oral Communication
  • Workplace Communication via documents, processes and meetings

Problem Solving & Process Improvement Training

  • Problem Solving
  • Action Planning
  • Continuous Improvement
  • Critical Thinking
  • Communication
  • Data Collection & Analysis

Workplace Performance Project (WPP)

  • Identification of Challenges
  • Exploring Opportunities
  • Team Building
  • Conflict Resolution
  • Project Planning & Execution
  • Measuring Results

Engaged employees are more productive, loyal and drive profitability.

Register today!

Upcoming Start Dates - Contact EMC's Learning Centre.

NEWLY ENHANCED PROGRAM for new hires, with funded opportunities - click here.


  • September 24, 2024 (8 weeks)

Looking for funding? Take a look at COJG.

Contact Information

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