Communications in the Workplace

Promoting a culture of continuous discussion can stoke innovation throughout every component of a manufacturing enterprise. Through use of an innovative communication model, this course’s participants will learn about timely correspondence strategies, discover how to leverage diversity, and be introduced to a variety of conflict management strategies.


Course Summary:

Communication in the workplace is the pillar of a successful team and company. When your workforce understands the principals of effective communication, they are perfectly positioned to solve problems, improve quality and production, reduce employee stress, manage conflict, build adaptability and resilience, innovate, and grow. This 3‐hour in‐person or virtual workshop is the foundation of your team’s communication strategy.

Discussed Topics:

Explore the role of good communication in the workplace

  • Building strong teams
  • Improving business processes
  • Reaching company and team goals
  • Motivating employees
  • Solving problems
  • Facing challenges
  • Being positioned for growth Define effective communication
  • Explore the two‐way communication model
  • Explore the impact of our mode of communication (e.g. email vs. in‐person) The Business case for diversity and inclusion
  • Research supports the benefit of nurturing diversity within teams and companies
  • Explore and broaden your definition of diversity (cultural, generational, gender, experiential, etc.) Common Causes of Conflict in the Workplace
  • Different communication styles
  • Competing interests
  • Lack of perspective Managing Conflict
  • Explore different styles of managing conflict
  • Explore effective strategies conflict management
  • Understand perspective

DURATION: One (1) Three-Hour Session

LEARNING ENVIRONMENT: In-Person Classroom or Virtual Workshop

SCHEDULE: Virtual Session – Thursday, October 20th @ 1:00PM EST

Training is available in English.

Contact Information

Amy Edwards
Training Manager
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