SFU Mechatronics, in partnership with EMC

Your participating employees will be trained to help your company to embrace the opportunities offered by Industry 4.0, leading to increased efficiency and productivity.

Industry 4.0 and Smart Manufacturing 2

Training Manager

Amy Edwards

Smart Manufacturing Bootcamps - in partnership with Simon Fraser University.

A smart factory is an interconnected network of machines, processes, communication systems, and computing power. It is a cyber-physical system that uses advanced technologies such as artificial intelligence (AI) and machine learning (ML) to analyze data, drive automated processes, and to improve productivity, safety, product quality, and customer experience. 

**### LEARNING OBJECTIVES**

- Learn the architecture and building blocks of smart factories, in particular, how the integration of the smart factory building blocks improves quality and productivity.
- Gain hands-on training using state-of-the-art Industry 4.0 smart factory from SMC. The training equipment includes programmable logic controllers (PLCs), collaborative robots, vision and RFID sensors, and digital twins.

**### TOPICS**

- Fundamental Concepts and Architecture of Smart Factories (2 Hours)
- Fundamentals of Industrial Controllers (2 Hours)
- Artificial Vision Systems (2 Hours)
- RFID Technologies for Traceability (2 Hours)
- Collaborative Robots (Cobots) (2 Hours)
- Digital Twins (2 Hours)
- Laboratory Demonstrations using State-of-the Art Industry 4.0 Smart Factory Facility (4 Hours)

**### ADMISSION REQUIREMENTS**

- Successful completion of [Industry 4.0 and Smart Manufacturing 1](https://emccanada.org/training/industry-40-and-smart-manufacturing-1)

Session dates to be announced.

EMC Members receive 10% discount on registration fees.

Industry 4.0 and Smart Manufacturing 1

Technology is only as good as the individuals trained to use it. Smart Manufacturing’s ultimate success depends on a highly skilled workforce, but currently, digitally skilled labor in the Canadian manufacturing sector is in short supply. To address this education gap, our Smart Manufacturing Bootcamp short courses provides opportunities for professionals in manufacturing, engineering, and management to learn how industry 4.0 technologies are applied to drive value for businesses, through both lectures and hands-on training using our state-of-the-art smart factory equipment.

### **LEARNING OBJECTIVES**

- Learn how the integration of data, connectivity, and advanced automation improves the visibility and transparency over the entire manufacturing enterprise which further enhances productivity.
- Establish a foundational understanding of smart manufacturing including core underlying technologies.

### **TOPICS**

- Fundamental Concepts, Case Studies, Applications, and Driving Forces of Industry 4.0 (2 Hours)
- Advanced Automation in Smart Manufacturing (2 Hours)
- Fundamentals of Industrial Internet of Things (I-IoT) (4 Hours)
- Data Analytics Basics (2 Hours)
- Artificial Intelligence (AI) and Machine Learning (ML) in Smart Manufacturing Systems (2 Hours)
- Laboratory Demonstrations using State-of-the Art Industry 4.0 Smart Factory (4 Hours)

### ADMISSION REQUIREMENTS

- Any  professionals working in manufacturing, engineering, management, consulting, or other related fields.

Session runs October 20-21, 2023.

EMC Members receive 10% discount on registration fees.



Manufacturing - A Career With Potential

Contributing to an important Canadian industry. Making things that people use every day. Working with interesting technology. Doing active work that keeps you thinking and moving. Having a well-paying, stable, meaningful career. Sound good? Then you should consider a career in manufacturing. 

### [REGISTER HERE{external-link}](https://learningcentre.cmn-rmc.ca/student/MyCourse.aspx?id=2b2054e4-b143-4bc4-b767-53e7436927ed&categoryid=&programid=eb75b7a1-9612-4cb1-8ec4-f44c31907fd2&returnUrl=ContentPage.aspx?PageID=1982eae4-a63c-5077-e825-f995a608fa46)

Managing Conflict and Difficult Interactions

In this module we will explore conflict in the workplace and ways to successfully manage difficult interactions. Working well with others and the ability to communicate thoughtfully and respectfully are strong predictors of workplace success. 

### [REGISTER HERE{external-link}](https://learningcentre.cmn-rmc.ca/student/MyCourse.aspx?id=63030eff-756a-4c9d-8b35-c5b57f941297&categoryid=&programid=eb75b7a1-9612-4cb1-8ec4-f44c31907fd2&returnUrl=ContentPage.aspx?PageID=1982eae4-a63c-5077-e825-f995a608fa46)

This module highlights the importance of feedback as a crucial tool for training, growth, and development in any workplace, emphasizing the significance of honing the skill of giving and receiving high-quality feedback relevant to all employees.

Giving and Receiving Feedback

Feedback is a critical tool in training, growth, and development no matter where you work, or what your role, the only way to improve is with feedback. Giving and receiving feedback is a skill that is relevant to all employees. This module will explore the role of feedback in the workplace and how you can learn how to give and receive high-quality feedback.

### [REGISTER HERE{external-link}](https://learningcentre.cmn-rmc.ca/student/MyCourse.aspx?id=597d1c85-70c4-44ce-b2f3-11780b6c02ba&categoryid=&programid=eb75b7a1-9612-4cb1-8ec4-f44c31907fd2&returnUrl=ContentPage.aspx?PageID=1982eae4-a63c-5077-e825-f995a608fa46)

This module emphasizes the significance of clear communication in manufacturing businesses, covering active listening, feedback, non-verbal cues, and a five-step communication method to enhance interactions for seamless success in complex manufacturing systems and processes.

Communications

A manufacturing businessʹ success depends on clear communication. Modern manufacturing is complex. The many systems and processes of a modern manufacturing company depend on one another for success. In this module, you will learn about the importance of active listening and feedback, reading, non-verbal communication, and the five-step communication method to effectively handle your various interactions with others throughout the workday.

### [REGISTER HERE{external-link}](https://learningcentre.cmn-rmc.ca/student/MyCourse.aspx?id=3fc3b341-4f35-4823-8d54-b7e7bc3a2085&categoryid=&programid=eb75b7a1-9612-4cb1-8ec4-f44c31907fd2&returnUrl=ContentPage.aspx?PageID=1982eae4-a63c-5077-e825-f995a608fa46)

Our attitude and accountability affect how we work with others and how other people see us. Employers want people with positive attitudes and who own the actions they take, both good and bad. This module will help you learn behaviours that will give the right message about your attitude at work. 



Attitude in the Workplace

In this course, participants will explore the significant impact of attitude and accountability on workplace dynamics and personal reputation. Learn how fostering a positive attitude and taking ownership of actions, whether positive or challenging, contributes to a successful manufacturing career. By cultivating these behaviours, participants will build a positive professional image and become sought-after employees in the manufacturing industry.

### [REGISTER HERE{external-link}](https://learningcentre.cmn-rmc.ca/student/MyCourse.aspx?id=b814fac7-e858-4a86-80d9-cef0205eef7c&categoryid=&programid=eb75b7a1-9612-4cb1-8ec4-f44c31907fd2&returnUrl=ContentPage.aspx?PageID=1982eae4-a63c-5077-e825-f995a608fa46)

This course empowers participants to nurture essential soft skills of adaptability and resilience in the manufacturing industry. Learn their importance, and strategies to strengthen these skills for thriving in a dynamic business landscape.

Adaptability and Resilience

Increasingly, businesses are recognizing the power of having a workforce that is both adaptable and resilient. Fortunately, these soft skills are just that – skills! Which means that you can work towards strengthening them. This module will look at both skills – what they mean, why they matter and how to strengthen them. 

### [REGISTER HERE{external-link}](https://learningcentre.cmn-rmc.ca/student/MyCourse.aspx?id=706b8347-21a9-448e-babf-42edc17712a5&categoryid=&programid=eb75b7a1-9612-4cb1-8ec4-f44c31907fd2&returnUrl=ContentPage.aspx?PageID=1982eae4-a63c-5077-e825-f995a608fa46)

The key to success in the workplace is being accountable. It is about recognizing what is right, holding ourselves to a high standard and following through with our commitments. 

Accountability in the Workplace

In this course, participants will learn that accountability is the cornerstone of workplace success. Emphasizing the significance of recognizing what is right, maintaining high standards, and honouring commitments, this program will empower participants to foster a culture of responsibility within the manufacturing environment. By instilling a sense of accountability, participants will contribute to improved efficiency, reliability, and overall performance in manufacturing processes.

### [REGISTER HERE{external-link}](https://learningcentre.cmn-rmc.ca/student/MyCourse.aspx?id=b0d6ef6b-1f43-4c60-84e5-b5bcbeb7298d&categoryid=&programid=eb75b7a1-9612-4cb1-8ec4-f44c31907fd2&returnUrl=ContentPage.aspx?PageID=1982eae4-a63c-5077-e825-f995a608fa46)

Earn a Microcredential

Embark on a rewarding journey in advanced manufacturing with this comprehensive program. Explore an array of courses covering key topics such as accountability, adaptability, automation, blueprint reading, electrical circuits, hydraulics, lean thinking, robotics, and more. Gain in-depth knowledge and skills essential for success in the skilled trades. 

Skilled Trades in Advanced Manufacturing - Learning Path

Working in a cutting-edge industry. Doing interesting work that has a real impact on the world. Having opportunities to learn, grow and advance. Enjoying a stable, fulfilling long-term career. Sound good? Then you should consider a career in the skilled trades in advanced manufacturing.

The following courses are included in this program:

- Accountability in the Workplace
- Adaptability and Resilience
- Additive Manufacturing
- Advanced Topics
- Applying Code Requirements to Motor Circuits
- Attitude in the Workplace
- Automation
- Bearings
- Blueprint Reading
- Chain Drives
- Communications
- Concepts of Pressure and Flow
- Contamination and Filtration
- Couplings
- Data & Connectivity
- DC Motors
- Directional Control Valves
- Effective Problem Solving
- Electrical Circuits
- Electrical Code
- Electrical Fundamentals Introduction
- Electrical Motor Control Components
- Electrical Motor Controls Introduction
- Electronic Signals
- Flow Control Valves
- Fundamentals of Lean Thinking
- Gears
- Giving and Receiving Feedback
- Health and Safety 101
- Hydraulic Cylinders and Motors
- Hydraulic Fluids
- Implementing Good Ideas
- Installation and Leveling
- Interpreting Motor Nameplate Data
- Introduction to Lean Thinking
- Introduction to Team Building
- Kaizen: Learn by Doing
- Lubrication
- Managing Conflict and Difficult Interactions
- Manufacturing - A Career with Potential
- Ohm's Law
- Overview of Control Systems
- PLC Structure and Organization
- Pneumatic Components
- Pneumatic Operations
- Pneumatic Theory
- Pressure Control Valves
- Primary Tools of Lean
- Pumps
- Reservoirs and Piping
- Robotics and Advanced Motion Systems
- Seals 
- Shafts and Attachments
- Shop Practices
- Single Phase AC Motors
- Skilled Trades in Advanced Manufacturing
- Thinking in Value Streams
- Threads and Fasteners
- Three Phase AC Motors

The following comprehensive resources are included as well:

- Employability Skills Introduction
- Hydraulic Introduction 
- Lean and Continuous Improvement Introduction
- Mechanical Power Transmissions Introduction
- Pneumatics Introduction
- Pneumatics Introduction

***What is a Microcredential?***
An award presented after completing a collection of learning activities of high value. Microcredential programs usually include hands on components or a blend of different learning formats.

### [REGISTER HERE{external-link}](https://learningcentre.cmn-rmc.ca/student/MyCourse.aspx?attempt=0&id=661cdfa3-0c62-4747-8a63-3ce94ed16611&categoryid=&programid=eb75b7a1-9612-4cb1-8ec4-f44c31907fd2&returnUrl=ContentPage.aspx?PageID=1982eae4-a63c-5077-e825-f995a608fa46)

This comprehensive program equips participants with essential skills for professional growth, including adaptability, problem-solving, communication, conflict management, and accountability. Ideal for individuals aiming to excel in the modern workplace and contribute to a positive work environment.

Manufacturing Foundations

*This training program includes the following 9 courses:*

### Course 1: Work Placement

### Course 2: Adaptability and Resilience

Increasingly, businesses are recognizing the power of having a workforce that is both adaptable and resilient. Fortunately, these soft skills are just that – skills! Which means that you can work towards strengthening them. This module will look at both skills – what they mean, why they matter and how to strengthen them.  

### Course 3: Effective Problem Solving

Problem-solving for complex or persistent issues requires a structured approach to identify, analyze, and resolve issues. This module provides an overview of the 7-Step Problem-Solving Strategy that you and your team can leverage when faced with problems in your workplace. 

### Course 4: Introduction to Team building

### Course 5: Communications

A manufacturing businessʹ success depends on clear communication. Modern manufacturing is complex. The many systems and processes of a modern manufacturing company depend on one another for success. In this module, you will learn about the importance of active listening and feedback, reading, non-verbal communication, and the five-step communication method to effectively handle your various interactions with others throughout the workday.

### Course 6: Managing Conflict & Difficult Interactions

In this module we will explore conflict in the workplace and ways to successfully manage difficult interactions. Working well with others and the ability to communicate thoughtfully and respectfully are strong predictors of workplace success. 

### Course 7: Attitude in the Workplace

Our attitude and accountability affect how we work with others and how other people see us. Employers want people with positive attitudes and who own the actions they take, both good and bad. This module will help you learn behaviours that will give the right message about your attitude at work. 

### Course 8: Giving and Receiving Feedback

Feedback is a critical tool in training, growth, and development no matter where you work, or what your role, the only way to improve is with feedback. Giving and receiving feedback is a skill that is relevant to all employees. This module will explore the role of feedback in the workplace and how you can learn how to give and receive high-quality feedback.

### Course 9: Accountability in the Workplace

The key to success in the workplace is being accountable. It is about recognizing what is right, holding ourselves to a high standard and following through with our commitments. 

### [REGISTER HERE{external-link}](https://learningcentre.cmn-rmc.ca/student/MyCourse.aspx?id=c18705da-b164-481b-a566-233f761398ef&categoryid=&programid=eb75b7a1-9612-4cb1-8ec4-f44c31907fd2&returnUrl=ContentPage.aspx?PageID=1982eae4-a63c-5077-e825-f995a608fa46)

***What is a Microcredential?***
An award presented after completing a collection of learning activities of high value. Microcredential programs usually include hands on components or a blend of different learning formats.

This program offers essential courses in digital literacy and skills, enabling participants to become adept at using digital devices and web platforms for work and everyday tasks. Gain confidence in managing accounts, internet safety, email features, and more. Ideal for excelling in the digital age.

Digital Proficiency

*This training program includes the following 2 courses:*

### Course 1: Digital Literacy

An introduction to digital devices that are often needed for work: mobile phones, computers and tablets. This module covers important basics to help people become familiar with different types of devices and how they can use them to carry out a variety of tasks. Participants will learn how to find the main features on their devices, locate and adjust basic settings, explore common functions and learn how to navigate the most common apps such as the phone, email, messaging, the camera and code scanners. After completing the module, participants will have a basic understanding of how to keep their devices secure as they use the internet, and how to find solutions for some common problems that may occur. 

### Course 2: Digital Skills

After completing this module you will be able to login and manage your accounts, navigate web pages, practice internet safety, use common features of emails, and use basic features of a meetings app.

### [REGISTER HERE{external-link}](https://learningcentre.cmn-rmc.ca/student/MyCourse.aspx?id=68dfe7bc-ba60-404a-8a5d-2f471034d9c7&categoryid=&programid=eb75b7a1-9612-4cb1-8ec4-f44c31907fd2&returnUrl=ContentPage.aspx?PageID=1982eae4-a63c-5077-e825-f995a608fa46)

Learn to manage process variability in manufacturing with the power of data and Six Sigma. Enhance stability, reduce defects, and achieve consistent output for optimal performance. Perfect for professionals seeking to optimize manufacturing processes.

Process Fundamentals

*This training program includes the following 2 courses:*

### Course 1: Introduction to Process Variability

This course will introduce you to process variability; the natural variation that occurs in manufacturing processes, and what to do about it. Key to addressing process variability in manufacturing processes is the importance of data.

### Course 2: Introduction to Process Stability & Capability

The previous course introduced Six Sigma – a statistical approach that can help you see how a process is performing with the aim of reducing defects and bringing the process steps within control. Reducing variability in any process can lead to increased consistency in output.

Earn a Certificate

This comprehensive certificate program equips students with vital skills to thrive in today's workforce. Ideal for individuals seeking to enhance their business acumen, the interactive courses cover essential topics such as coaching, difficult interactions, digital intelligence, feedback essentials, innovation, project management, and more. Prepare to excel in the dynamic and competitive professional landscape with this transformative program.

Harvard Manage Mentor

This certificate program will equip students with the skills needed to thrive in the workforce with interactive courses covering essential business topics.

The program contains the following 12 courses:

- Coaching
- Difficult interactions
- Digital Intelligence
- Feedback Essentials
- Innovation & Creativity
- Innovation Implementation
- Leading People
- Presentation Skills
- Process  Improvement
- Project Management
- Stress Management
- Team Management

### [REGISTER HERE{external-link}](https://learningcentre.cmn-rmc.ca/student/MyCourse.aspx?attempt=0&id=a18e4d3d-b4d4-4c93-8b55-690f82e030c5&categoryid=&programid=eb75b7a1-9612-4cb1-8ec4-f44c31907fd2&returnUrl=ContentPage.aspx?PageID=1982eae4-a63c-5077-e825-f995a608fa46)

This program covers the essentials of Programmable Logic Controllers (PLCs) from their origins and structure to installation practices and advanced topics like networking and analog signal handling. Ideal for technicians seeking efficient control system knowledge. 

PLC Hardware - Intro to PLCs

*This training program includes the following 4 courses:*

### Course 1: Overview of Control Systems

This is an introduction to the origins, and purpose of Programmable logic controllers (PLCs). 
Estimated Duration: 40 minutes   

### Course 2: PLC Structure and  Organization

This is an introductory overview of the major components of a programmable logic controller (PLC), including the power supply, central processing unit (CPU), memory, input devices, output devices, and status indicators. It also explains how these components are structured within the PLC. 
Estimated Duration: 60 minutes  

### Course 3: Installation and Setup Practices

You will learn about the wiring connections for power connections, input and output modules. You will also learn about the devices used for surge suppression and some simple troubleshooting techniques. 
Estimated Duration: 60 minutes 

### Course 4: Advanced Topics

This is a brief explanation of programmable logic controller (PLC) networking. PLC networks allow technicians to maintain PLCs without travelling to the PLCsʹ locations. It also discusses how special modules are used to work with analog input and output signals.  
Estimated Duration: 25 minutes 

### [REGISTER HERE{external-link}](https://learningcentre.cmn-rmc.ca/student/MyCourse.aspx?attempt=0&id=c39e9258-4e31-44df-a1e1-db0794d92410&categoryid=&programid=eb75b7a1-9612-4cb1-8ec4-f44c31907fd2&returnUrl=ContentPage.aspx?PageID=1982eae4-a63c-5077-e825-f995a608fa46)

Master the fundamentals of rotating equipment with this program covering shafts, bearings, couplings, belt drives, chain drives, and gears. Perfect for engineers and technicians seeking efficient and reliable power transmission knowledge.

Mechanical Power Transmissions

*This training program includes the following 6 courses:*

### Course 1: Shafts and Attachments

This is an overview of shafts and their attachments in rotating equipment. 
Estimated Duration: 60 minutes  

### Course 2: Bearings

This is a detailed look at types of bearings in mechanical power transmission.
Estimated Duration: 45 minutes 

### Course 3: Couplings

This is an introduction to the different types, uses and alignment of shaft couplings. 
Estimated Duration: 25 minutes 

### Course 4: Belt Drives

This is an overview of the fundamentals of belt drive systems. This includes the different types of belts, the types of sheaves (pulleys) they require and their construction and their uses. The advantages and disadvantages of Belt Drives are also covered. 
Estimated Duration: 30 minutes 

### Course 5: Chain Drives

This is an overview of the fundamentals of chain drives and sprockets. The types of Chain and sprockets are presented along with the advantages and disadvantages of Chain Drives. 
Estimated Duration: 30 minutes 

### Course 6: Gears

This is an introduction to the application and types of gears. The topic of backlash is also introduced. 
Estimated Duration: 15 minutes 

### [REGISTER HERE{external-link}](https://learningcentre.cmn-rmc.ca/student/MyCourse.aspx?attempt=0&id=1ce55740-b85a-4b44-ba88-e41ec1759024&categoryid=&programid=eb75b7a1-9612-4cb1-8ec4-f44c31907fd2&returnUrl=ContentPage.aspx?PageID=1982eae4-a63c-5077-e825-f995a608fa46)

Gain foundational knowledge in mechanical engineering with this program covering blueprint reading, materials, shop practices, threads, lubrication, seals, and equipment installation. Perfect for beginners and those seeking a refresher.

Mechanical Fundamentals

*This training program includes the following 7 courses:*

### Course 1: Blueprint Reading

This is an introduction of how to read basic mechanical drawings that show the technical design of three dimensional objects. Knowing how to read a blueprint is useful for implementing designs, navigating designs, and diagnosing any problems. 
Estimated Duration: 30 minutes 

### Course 2: Materials

This is an introduction you the different stress and strain properties of common materials. 
Estimated Duration: 25 minutes  

### Course 3: Shop Practices

This is an introduction to measurement and hand tools found in the shop. 
Estimated Duration: 30 minutes 

### Course 4: Threads and Fasteners

This is an introduction to the basic properties and types of threads and fasteners.  
Estimated Duration: 30 minutes 

### Course 5: Lubrication

This is an introduction to Friction and Lubrication. It covers the properties of different lubrications and their applications. 
Estimated Duration: 45 minutes  

### Course 6: Seals

This is an introduction to dynamic and static seals and sealant compounds. This includes their uses in both liquid and gas sealing applications.
Estimated Duration: 15 minutes 

### Course 7: Installation and Levelling

This is an overview of equipment installation and levelling techniques.  
Estimated Duration: 15 minutes  

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Pneumatics

*This training program includes the following 4 courses:*

### Course 1: Pneumatic Theory

This is a brief look at some of the basic theories that pertain to pneumatics including force, pressure, compression and expansion of gases, and flow. 
Estimated Duration: 30 minutes 

### Course 2: Pneumatic Operations

This provides information about the operational side of pneumatic systems, including common uses of pneumatics in industry. 
Estimated Duration: 40 minutes  

### Course 3: Pneumatic Components

This is a detailed look at the various components of a pneumatic system such as the types of cylinders, air preparation units, and control devices.
Estimated Duration: 90 minutes 

### Course 4: Final Assessment

This final assessment was designed to help verify your understanding of all the Pneumatics lessons. 
Estimated Duration: 20 minutes 

### [REGISTER HERE{external-link}](https://learningcentre.cmn-rmc.ca/student/MyCourse.aspx?attempt=0&id=86c5ed97-66f4-486e-a896-2a47afc187d6&categoryid=&programid=eb75b7a1-9612-4cb1-8ec4-f44c31907fd2&returnUrl=ContentPage.aspx?PageID=1982eae4-a63c-5077-e825-f995a608fa46

Delve into the world of hydraulics and gain a deep understanding of pressure, flow, and control in hydraulic systems. From basic concepts to advanced components, this comprehensive program empowers you with essential knowledge for engineering success. 

Introduction to Hydraulics

*This training program includes the following 10 courses:*

### Course 1: Concepts of Pressure and Flow

Understanding the concepts presented here will help you understand the science behind the functioning of the hydraulic systems. 
Estimated Duration: 60 minutes 

### Course 2: Hydraulic Fluids

This is a moderately in-depth look at properties and important role of hydraulic fluids. 
Estimated Duration: 60 minutes 

### Course 3: Reservoirs and Piping

This is comprehensive look at hydraulic reservoirs and piping, their purpose, function and how they are shown in hydraulic diagrams. 
Estimated Duration: 45 minutes 

### Course 4: Contamination and Filtration

A detailed look at how hydraulic oil is kept free of contamination. This includes the effects of contaminated oil and filters that need to be changed. 
Estimated Duration: 45 minutes 

### Course 5: Pumps

Here you will learn about the types of hydraulic pumps, each ones benefits, how they operate and how to identify them. 
Estimated Duration: 45 minutes 

### Course 6: Hydraulic Cylinders and Motors

This is a comprehensive introduction to various hydraulic actuators that convert hydraulic energy into mechanical work. 
Estimated Duration: 60 minutes 

### Course 7: Pressure Control Valves

This covers pressure control valves, their uses and how they operate. 
Estimated Duration: 30 minutes 

### Course 8: Flow Control Valves

Flow control valves, their purpose, how they operate, the concepts of meter-in, meter-out, and bleed off circuits are covered here. 
Estimated Duration: 45 minutes  

### Course 9: Directional Control Valves

This covers the operation, terminology and schematic representation of directional control valves. 
Estimated Duration: 30 minutes 

### Course 10: Final Assessment

This final assessment was designed to help verify your understanding of all the Hydraulics topics covered. 
Estimated Duration: 60 minutes 

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This comprehensive training program covers electronic signals, solid-state electronic control devices, printed circuit boards, computers, and computer networks. Each course provides essential insights into relevant concepts with estimated durations for efficient learning.

Introduction to Electronics

*This training program includes the following 6 courses:*

### Course 1: Electronic Signals

This is an introduction to some basic concepts related to electronic signals. 
Estimated Duration: 30 minutes 

### Course 2: Solid State Electronic Control Devices, Part 1

The basic theory behind semiconductors is presented here. It also explains the function and purpose of a wide variety of solid state devices such as diodes, transistors, and solid state relays. 
Estimated Duration: 90 minutes 

### Course 3: Solid State Electronic Control Devices, Part 2

This is a continuation of the theory behind solid state control devices and explains the function and purpose of integrated circuits, as well as types of signal converters and sensors. 
Estimated Duration: 90 minutes 

### Course 4: Printed Circuit Boards

An introduction to the printed circuit board covering methods for protecting a board from static damage are included, along with how to test and repair a printed circuit board. 
Estimated Duration: 60 minutes 

### Course 5: Computer Review

This is an overview of basic concepts related to computers. This includes describing different types of computers, as well as discussing computer hardware and computer software. 
Estimated Duration: 60 minutes 

### Course 6: Networks

An introduction to the concepts related to computer networks. This includes devices used in networks, possible configurations, and network standards. 
Estimated Duration: 60 minutes 

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This program covers DC motors, single-phase AC motors, three-phase AC motors, motor nameplate data, code requirements, motor components, electronic motor components, packaged motor drives, and motor control diagrams. 

Electrical Motor Controls

*This training program includes the following 9 courses:*

### Course 1: DC Motors

Here you will be shown how a DC motor is constructed, as well as how it operates. You will also be introduced to four different types of DC motors.
Estimated Duration: 75 minutes 

### Course 2: Single Phase AC Motors

AC motors, or alternating current motors, are used for various applications. Here we will explore the operation of a single phase AC motor, as well as the characteristics of split phase, capacitor start, capacitor start/run, and capacitor run motors. 
Estimated Duration: 45 minutes 

### Course 3: Three Phase AC Motors

This introduction focuses on the components of a three phase AC motor and the characteristics of squirrel cage, synchronous, and wound rotor motors. 
Estimated Duration: 50 minutes 

### Course 4: Interpreting Motor Nameplate Data

Here you will learn about the items that must be included on a motors nameplate, as well as other fields that appear on the nameplate and there importance. 
Estimated Duration: 20 minutes 

### Course 5: Applying Code Requirements to Motor Circuits

This is a basic introduction to the code requirements of the National Electrical Code for various aspects of the installation of a motor. 
Estimated Duration: 30 minutes 

### Course 6: Electrical Motor Components

This is an introduction to buttons, switches, pilot lights, solenoids, relays, AC and DC components, motor starters, control transformers, and sensors used in control systems. 
Estimated Duration: 30 minutes 

### Course 7: Electronic Motor Components

This is on overview of electronic components like inductors, capacitors, diodes, rectifiers, and thyristors found in motor controls. 
Estimated Duration: 30 minutes 

### Course 8: Packaged Motor Drives

Here you will learn the basics of DC motor drives, variable frequency drives (VFD), and reduced voltage soft starts. 
Estimated Duration: 20 minutes 

### Course 9: Motor Control Diagrams

This is an introduction to electrical line and ladder diagrams and the symbols that you may encounter. These diagrams are compared to a pictorial representations of basic motor control circuits circuit. It also provides an understanding of basic motor control circuits and components. 
Estimated Duration: 90 minutes 

### [REGISTER HERE{external-link}](https://learningcentre.cmn-rmc.ca/student/MyCourse.aspx?attempt=0&id=c879d137-549e-4b3a-8de7-8ccc4e68ee6b&categoryid=&programid=eb75b7a1-9612-4cb1-8ec4-f44c31907fd2&returnUrl=ContentPage.aspx?PageID=1982eae4-a63c-5077-e825-f995a608fa46)

This training program offers a concise yet comprehensive exploration of electrical circuits and components. Participants will learn about circuit configurations, Ohm's Law, electrical codes, alternating current (AC) theory, and electrical transformers. Gain valuable insights and knowledge in a time-efficient manner with estimated durations for each course.

Electrical Fundamentals

*This training program includes the following 5 courses:*

### Course 1: Electrical Circuits

In this introduction to electric circuits, we explore the essential elements, different configurations, and three distinct types of circuits: series, parallel, and combination. You will learn how to determine unknown variables within each circuit type. 
Estimated Duration: 75 minutes 

### Course 2: Ohm's Law

This is an overview of essential equations like Ohm's Law and the power formula, which are useful for resolving different electrical issues. 
Estimated Duration: 30 minutes 

### Course 3: Electrical Code

This is a brief introduction to electrical codes. Electrical codes provide guidelines for the safe installation, use and maintenance of electrical components. 
Estimated Duration: 30 minutes 

### Course 4: Alternating Current

This introduction to the basic theory of alternating current (AC) includes defining AC, exploring how AC is generated, and its general characteristics within various types of electrical circuits. 
Estimated Duration: 45 minutes 

### Course 5: Electrical Transformers

This introduction to transformers looks at their basic components and principle of operation. 
Estimated Duration: 40 minutes 

### [REGISTER HERE{external-link}](https://learningcentre.cmn-rmc.ca/student/MyCourse.aspx?id=2e5baff7-8eb6-46aa-bbeb-8d9cca471483&categoryid=&programid=eb75b7a1-9612-4cb1-8ec4-f44c31907fd2&returnUrl=ContentPage.aspx?PageID=1982eae4-a63c-5077-e825-f995a608fa46)

This training program equips participants with the principles and tools of Lean Thinking, enabling them to streamline manufacturing processes, reduce waste, and enhance productivity. Learn essential concepts like Takt Time, One Piece Flow, and Value Stream Mapping, and embrace the Kaizen approach for continuous improvement. Master the PDCA method to generate effective solutions and achieve continuous growth in your workplace. 

Lean Fundamentals

*This training program includes the following 6 courses:*

### Course 1: Introduction to Lean Thinking

This module will introduce you to Lean Thinking which is a methodology that can help you work smarter, not harder. Lean Thinking helps prepare you for employment in manufacturing, participate as a member of a Lean or Continuous Improvement team, and further the skills to become a Lean Leader. 

### Course 2: Fundamentals of Lean Thinking

This module will build off what you have learned in the introduction to Lean Thinking module and will highlight the four fundamentals of Lean Thinking: Takt Time, One Piece Flow, Standard Work, and Pull Systems. By understanding these fundamentals and using them together, organizations can harness the power of Lean Thinking in order to deliver products of the highest quality at lower costs and with shorter lead times. 

### Course 3: Primary Tools of Lean

So far weʹve introduced you to Lean Thinking and some of its fundamental concepts. This module will build from what youʹve learned so far and introduce you to some of the tools used by Lean Thinking companies including Setup Time Reduction, the 5S Method, and Visual Control. These are simple, effective tools used by Lean thinkers to create process capacity, process capability, and make problems visible for further improvement. The last two modules introduced you to the philosophy driving Lean thinking and this course will show you how to begin implementing it. 

### Course 4: Thinking in Value Streams

As weʹve learned in the introduction, fundamentals, and primary tools courses, Lean thinking is all about identifying and eliminating waste in our business practices. This module will build on what youʹve learned and introduce you to Value Stream Mapping; a useful tool businesses can use to begin their Lean transformations. Understanding value streams helps to combat waste that is inherent to batch processing by reorienting the way we think about our operations and integrating processes instead of segregating them. 

### Course 5: Kaizen: Learn by Doing

When we looked at value streams, we learned that when we map out our desired future state it often becomes clear there are processes that need improvement. Kaizen is a method that helps us to make those improvements by focusing on everyday changes that can be made in our workspaces. Itʹs about identifying problems and implementing better ways to do work by simplifying tasks. If our future state maps show us where we want to get to, then Kaizen is how we can begin implementing it! 

### Course 6: Implementing Good Ideas

Good ideas come from everywhere, but where do they start? Do good ideas just pop into our heads? Is there a reason? How will we know if our ideas are good ones, or if they work? In this final module in our Lean Thinking series, we will explore the PDCA method, which stands for “Plan, Do, Check, Act”. PDCA is a methodology that helps us to structure the way we think about a problem so we have a better chance of generating effective solutions that can help us work towards continuous improvement in our workplaces. 

### Course 7: Introduction to Team Building

### [REGISTER HERE{external-link}](https://learningcentre.cmn-rmc.ca/student/MyCourse.aspx?attempt=0&id=f43096fd-f881-44ab-b2eb-9e19dde866a3&categoryid=&programid=eb75b7a1-9612-4cb1-8ec4-f44c31907fd2&returnUrl=ContentPage.aspx?PageID=1982eae4-a63c-5077-e825-f995a608fa46/)

***What is a Microcredential?***
An award presented after completing a collection of learning activities of high value. Microcredential programs usually include hands on components or a blend of different learning formats.

Building Effective Mentor-Mentee Relationships in the Workplace. This training program explores workplace mentorship, emphasizing the importance of positive relationships and employee engagement in manufacturing. Participants will learn how to be effective mentors, identify teaching opportunities, and develop mentees. Gain valuable skills to foster a successful mentorship culture in your organization.

Mentorship in Manufacturing

*This training program includes the following 5 courses:*

### Course 1: Introduction to Mentorship

Mentorship in the workplace is an excellent way to increase engagement, transfer skills and it also helps career development. This course will introduce you to what to expect in this series of courses. 

### Course 2: What it Means to be a Mentor

This module introduces you to workplace engagement and its importance in manufacturing. You will learn why employee engagement is important in the manufacturing industry, how to recognize if employees are engaged in their organization, and how to increase engagement. 

### Course 3: Mentorship in Manufacturing

In this module you will learn to recognize the impact of positive relationships in the workplace, recognize  the importance of positive relationships as a mentor and to identify key elements to creating positive relationships in the workplace. 

### Course 4: Mentorship for New Employees

In this module you will learn to recognize opportunities to teach in the workplace, recognize the benefits of training others, determine unique skills gained from your life experiences to use as tools to teach and train others, recognize signs a mentee needs training and finally to identify the steps to teach a mentee. 

### Course 5: Developing Mentees

In this module you will learn to recognize that creating opportunities is part of your role as a mentor, recognize types of mentee opportunities and how to take action when an opportunity arises. 

### [REGISTER HERE{external-link}](https://learningcentre.cmn-rmc.ca/student/MyCourse.aspx?attempt=0&id=e038f6f9-4e15-416f-8807-3073077096f9&categoryid=&programid=eb75b7a1-9612-4cb1-8ec4-f44c31907fd2&returnUrl=ContentPage.aspx?PageID=1982eae4-a63c-5077-e825-f995a608fa46)


Discover the future of skilled trades and the transformative impact of robotics on careers through courses that delve into automation, cobots, additive manufacturing, and data-driven processes in modern facilities. These courses reveal the vital role of skilled trades and shed light on how manufacturing careers will be shaped in the next decade.

Advanced Manufacturing

*This training program includes the following 4 courses:*

### Course 1: Automation

We will explore the definition, history and current state of automation in manufacturing and the important role that skilled trades hold in supporting this technology. 

### Course 2: Robotics & Advanced Motion Systems

Using robots in manufacturing is not new, but “cobots” are! This new class of robots can safely work alongside people and are expanding the use of robots in manufacturing. We will explore the current state of robotics and other coordinated motion in manufacturing that will reveal what modern manufacturing facilities have in common and how robotics will affect a career in manufacturing in the coming decade. 

### Course 3: Additive Manufacturing

There is a lot of talk about additive manufacturing today. This technology, better known as 3D printing, is the future of manufacturing. It allows for more complex and profitable products to be produced with smaller batches and lower inventory levels. Additionally, it reduces waste and improves product quality. We will explore the current state of additive manufacturing and discover what is common in modern manufacturing facilities, and how additive manufacturing will affect a career in manufacturing in the coming decade. 

### Course 4: Data & Connectivity

Unlike in the Internet world the data in manufacturing is being used to directly affect the operation of a manufacturing facility. We hear the word ‘dataʹ all the time and usually with negative connotations around collection and use of our personal data. Advanced Manufacturing deals with process and performance data rather than personal data. We will explore the current state of data and artificial intelligence (AI) in manufacturing and discover the advantages it brings in modern manufacturing facilities, and how this technology will affect a career in manufacturing in the coming decade. 

### [REGISTER HERE{external-link}](https://learningcentre.cmn-rmc.ca/student/MyCourse.aspx?id=3c05a369-f760-4efb-8691-07cea5290986&categoryid=&programid=eb75b7a1-9612-4cb1-8ec4-f44c31907fd2&returnUrl=ContentPage.aspx?PageID=1982eae4-a63c-5077-e825-f995a608fa46)

Lean thinking and fundamental concepts

Primary Tools of Lean

This course will introduce you to some of the tools used by Lean Thinking companies including Setup Time Reduction, the 5S Method, and Visual Control. These are simple, effective tools used by Lean thinkers to create process capacity, process capability, and make problems visible for further improvement. This course will show you how to drive lean thinking and begin implementing it.

### [**REGISTER HERE**](https://learningcentre.cmn-rmc.ca/student/MyCourse.aspx?id=9d08dbc7-99bc-4e4b-8ca1-f9f0b88b7c55&amp;categoryid=&amp;programid=eb75b7a1-9612-4cb1-8ec4-f44c31907fd2&amp;returnUrl=ContentPage.aspx?PageID=1e3480bf-1d4c-9523-2bb4-962c76b907ba)

Reduce or eliminate redundant workplace activity and reclaim your time

This self-paced e-learning module will showcase improvements made by leaders in other industries, including tools and methods displayed with sample content included from actual workplace improvements. Note that participants who have completed this e-learning module can advance their skills further by registering in the Workshop, or Workshop series, as these formats expand on what is learned within the e-learning module. 

Take Control of Your Time in 3 Steps

**Course Summary**

Front-line leaders often find themselves with competing priorities. On the one hand leaders have activities related to long-term strategy that deserve careful planning and execution. These are the “should do” activities to make beneficial improvements in the processes they champion. However, on the other hands front-line leaders work with the reality of unexpected, urgent, short-term priorities. These become the “must do” tasks on already crowded calendars.

Participants Will Learn & Apply These Skills:

- Unique (but proven) analysis tools to understand and articulate where time is being spent
- An evaluation method to categorize activities into Strategic, Proactive, Reactive, and Detractive tasks
- Continuous Improvement tools to transform Reactive tasks into Proactive activity
- Methods to work with peers on other shifts & departments to reduce wasted time for everyone
- Strategies to manage the expectations of leaders

**Participant Testimonial**

> It was really hard to make time for that Safety/5S audit, or to update that KPI… when I had 3 people call in sick, the schedule needed to be changed because we couldn’t find the parts, and we just discovered we may need to sort and rework what was done by the previous shift.  Now that I have completed this course, I am starting to see an improvement in the number of emergencies I have to find time to deal with.

**Duration:** 1 hour

**Learning Environment:** Virtual

**Schedule:** Self Directed E-Learning

### [REGISTER HERE{external-link}](https://learningcentre.cmn-rmc.ca/student/MyCourse.aspx?id=cfec9337-848b-4a6f-bbc9-0d3c899e6732&categoryid=&programid=eb75b7a1-9612-4cb1-8ec4-f44c31907fd2&returnUrl=ContentPage.aspx?PageID=1982eae4-a63c-5077-e825-f995a608fa46)

A Self-Directed E-Learning Course

This e-Learning course in Psychological Health & Safety helps learners understand the building blocks of a mentally healthy workplace.  

5 Factors of a Psychologically Safe & Healthy Workplace

STATS TELL US THAT ABOUT 50% OF CANADIANS WILL EXPERIENCE A MENTAL ILLNESS IN THEIR LIFETIME.  IN ANY GIVEN WEEK MORE THAN 500,000 CANADIANS ARE UNABLE TO WORK DUE TO A MENTAL HEALTH PROBLEM OR ILLNESS.

### Course Summary

The cost of ignoring mental health and psychological well-being is immense. It can be seen in many ways such as higher levels of attrition, absenteeism, low morale, reduced production, or even an increase in accidents.  This course will provide foundational knowledge on fostering a psychologically safe and healthy workplace culture, guidelines for navigating employee mental health, and proactive strategies for integrating concepts that promote mental health into your organization’s occupational health and safety policies and practices. 

### Course Topics Include:

What is Psychological Health and Safety and why does it matter in the workplace?
Examine PH&S through a “5 Factor Lens”: Culture, Communication, Support, Equity, and Contribution

**Culture:**
Adopting and sustaining healthy cultural norms
Contributing factors for a healthy organizational culture

**Communication:**
Clearly defined expectations
Understanding different communication styles

**Support:**
Identifying signs of distress
CARE: Conversation – Acknowledge – Resources – EFAP (employee and family assistance program)

**Equity:**
Civility and respect
Diversity, equity, and inclusion

**Contribution:**
Employee recognition
Involvement, influence, and engagement


### Course Methods: 

- Self-paced virtual program
- 6 modules of approximately 20 minutes each


**Duration:** 2 hours

**Learning Environment:** Self directed e-learning

**Schedule:** Rolling entry

### [REGISTER HERE{external-link}](https://learningcentre.cmn-rmc.ca/student/MyCourse.aspx?id=e4a68e27-5d7f-42c7-9d45-a81f6c3d6371&categoryid=&programid=eb75b7a1-9612-4cb1-8ec4-f44c31907fd2&returnUrl=ContentPage.aspx?PageID=1982eae4-a63c-5077-e825-f995a608fa46)

Workshop for Psychological Health & Safety 

A comprehensive introduction to the relevance and importance of understanding mental health in the workplace. 

Mental Health in the Workplace: The Essentials

### Course Summary

This workshop is not just an introduction to the topic but will provide a clear direction for incorporating employee mental health into your organization’s occupational health and safety policies, as well as day-to-day practices. Participants gain confidence in navigating situations involving mental health at work sensitively and effectively and learn the vital role they can play in making the workplace a psychologically safer and healthier place to be.

### Participants Will Learn & Apply These Skills:

- What is mental health and what is the impact in the workplace?
- Barriers to mental wellness in the workplace
- Recognizing signs of mental distress
- Appropriate response to mental distress
- Obligations, Boundaries, and engaging further supports
- A proactive approach to mental health


### Course Methods: 

This virtually facilitated workshop format may have participants working with peers from their own company, and/or other industries. Each interactive workshop session will include:

- Training and group interpretation/discussion of new concepts and content
- Classroom practice with each critical tool
- Time for each participant to plan their subsequent implementation of beneficial improvements
- Facilitation & discussion with experienced coaches

**Duration:** 4 hours

**Learning Environment:** Virtual, facilitated or live classroom.

**Schedule:** Wednesday, September 27, 2023 and Wednesday, December 6, 2023.


For front-line leaders with competing priorities

In this 4 hour interactive workshop, an experienced instructor will outline the steps that successful leaders apply to keep themselves (and their teams!) focused on the most proactive workplace activities. Together with other workshop participants from similar roles across Canada, you will analyze and make plans to improve your work routines.  Following through on what you learn in this single session will give you the best chance to stay on top of things in a dynamic workplace.

Supervisor Time Management Workshop

### Course Summary

On the one hand leaders have activities related to long-term strategy that deserve careful planning and execution.  These are the “should do” activities to make beneficial improvements in the processes they champion. However, on the other hands front-line leaders work with the reality of unexpected, urgent, short-term priorities.  These become the “must do” tasks on already crowded calendars. This training will provide an overview of how to understand and correct a portion of the firefighting that front line leaders end up doing; including effective methods to increase beneficial activities and tools to remove redundant and wasted activity from calendars.

### Participants Will Learn & Apply These Skills:

- Unique (but proven) analysis tools to understand and articulate where time is being spent
- An evaluation method to categorize activities into Strategic, Proactive, Reactive, and Detractive tasks
- Continuous Improvement tools to transform Reactive tasks into Proactive activity
- Methods to work with peers on other shifts & departments to reduce wasted time for everyone
- Strategies to manage the expectations of leaders

### Course Methods: 

This facilitated workshop format may have participants working with peers from their own company, and/or other industries. Each interactive workshop session will include:

- Training and group interpretation/discussion of new concepts and content
- Classroom practice with each critical tool
- Time for each participant to plan their subsequent implementation of beneficial improvements
- Facilitation & discussion with experienced coaches

**Duration:** 4 hours

**Learning Environment:** Virtual, facilitated or live classroom.

**Schedule:** Tuesday, October 17, 2023 & Wednesday, December 6, 2023



The most commonly required training course in the workplace.

Standard First Aid

Standard First Aid is the most commonly required training course in the workplace.  
In addition to CPR, this course provides necessary skills to the first aider so that they are able to assist an individual in need until EMS arrives.
Each participant will be required to pass a multiple-choice test.  Practical evaluations will be ongoing throughout the course. Participants will gain knowledge in the following areas:

- EMS / 911 System
- Legalities
- Disease management and biohazards
- Scene management
- Choking emergencies
- Medical emergencies
- Bleeding
- Shock
- Cardiovascular Disease – recognition and management
- Airway, Breathing, Circulation (ABCs) and Cardiopulmonary Resuscitation (CPR B)
- AED Overview
- Musculoskeletal injuries
- Burns
- Head and spinal injuries
- Poisons and allergies
- Heat and cold injuries / illnesses
- Back and chest injuries

For course dates, please contact Amy Edwards, Training Manager.

For employee wellness champions, in any role.

This accelerated course in Psychological Health & Safety is a comprehensive overview of the critical role of mental health in maintaining a strong and effective workforce. 

Foundations of a Psychologically Safe & Healthy Workplace

### Course Summary

This accelerated course in Psychological Health & Safety is a comprehensive overview of the critical role of mental health in maintaining a strong and effective workforce. The cost of ignoring mental health and psychological well-being is immense. It can be seen in many ways such as higher levels of attrition, absenteeism, low morale, reduced production or even an increase in accidents.   This course will provide a clear direction for incorporating employee mental health into your organization’s occupational health and safety policies, as well as day-to-day practices. Participants gain confidence in navigating situations involving mental health at work sensitively and effectively while ensuring adherence to legal protections and obligations of the employee and employer. 

### Participants will:

- Understand what Psychological Health and Safety is and why it matters in the workplace
- Examine PH&S through a “5 Factor Lens”: Culture, Communication, Support, Equity and Contribution

**Culture**

- Adopting and sustaining healthy cultural norms
- Contributing factors for a healthy organizational culture

**Communication**

- Clearly defined expectations
- Understanding different communication styles

**Support**

- Identifying signs of distress
- CARE: Conversation – Acknowledge – Resources – EFAP (employee and family assistance program)

**Equity**

- Civility and respect
- Diversity, equity and inclusion

**Contribution**

- Employee recognition
- Involvement, influence and engagement

**Duration:** 4 weeks, 3 hour sessions per week.

**Learning Environment:** Virtual, facilitated.

**Schedule:** Sessions start November 2, 2023.


For team leaders who wish to reclaim their time.

Working with other supervisors from across Canada, this series of workshops will allow you to learn and practice your leadership ability to take control of unexpected situations.  Ultimately, you will measure how much you can reduce the amount of "fire fighting" that typically consumes too much of your time in the workplace; including effective methods to increase beneficial activities and tools to remove redundant and wasted activity from calendars.

Supervisor Time Management

### Course Summary

Front-line leaders often find themselves with competing priorities. On the one hand leaders have activities related to long-term strategy that deserve careful planning and execution.  These are the “should do” activities to make beneficial improvements in the processes they champion. However, on the other hands front-line leaders work with the reality of unexpected, urgent, short-term priorities.  These become the “must do” tasks on already crowded calendars. 

### Participants Will Learn & Apply These Skills:

- Unique (but proven) analysis tools to understand and articulate where time is being spent
- An evaluation method to categorize activities into Strategic, Proactive, Reactive, and Detractive tasks
- Continuous Improvement tools to transform Reactive tasks into Proactive activity
- Methods to work with peers on other shifts & departments to reduce wasted time for everyone
- Strategies to manage the expectations of leaders

### Course Methods: 

This facilitated workshop format will have participants working with peers from their own company and/or other industries. Each interactive workshop sessions will include:

- Training and group interpretation/discussion of new concepts and content
- Time for each participant to plan their implementation of the next phase of critical improvements
- Facilitation & discussion with experienced coaches
- Review of previous homework tasks & results

**Duration:** 4 weeks, 4 hours per week.

**Learning Environment:** Virtual, facilitated.

**Schedule:** Series starts Wednesday, November 1, 2023

### [**REGISTER HERE**](https://learning.emccanada.org/suptimemgmt4week/begin)

An interactive workshop

By modelling, guiding, and reinforcing the skills that will support the individual’s goals, a leader can play an integral role in building capacity in those around them. 

Leadership in the Workplace 

### Course Summary

Leadership is more than simply managing people and telling them what to do. True leadership is about motivating and guiding an individual or team to set goals and reach their full potential. An effective leader has strong emotional intelligence, i.e., self-awareness, empathy, and communication skills, which helps them to connect with those around them. Good leaders can come from anywhere but will have a strong sense of their own strengths and a willingness to invest in the development of others. It is critical to have the ability to meet people where they are by adjusting their leadership style to fit the situation or person. By modelling, guiding, and reinforcing the skills that will support the individual’s goals, a leader can play an integral role in building capacity in those around them. 

### Participants will:

- Recognize the difference between managing people and leading people
- Understand the key qualities of an effective leader
- Understand the role of effective feedback in helping to build others’ skills 
- Identify their own default leadership style
- Recognize the power of situational leadership to meet people where they are
- Reflect on their emotional intelligence and the role it plays in leadership
- Learn strategies to motivate others and help build actionable goal setting plans

**DURATION:** 3 hours

**LEARNING ENVIRONMENT:** Virtual

**SCHEDULE:**  Thursday, June 8, 2023

Training is available in English.

This workshop examines the power of effective feedback and teaches an effective strategy that anyone can use to build an adaptive, collaborative, and innovative workforce.

Effective Feedback in the Workplace

### Course Summary

The ability to give objective, timely and thoughtful feedback is a critically important tool in any body’s toolkit. Whether training, managing, leading, or coaching, this is how we let people know how they’re doing. By creating opportunities to share objective feedback, we ensure the growth and development of those around us. Whether running a line, a team, a department, or a whole organization, this is how to ensure that people change the behaviours that don’t work well and reinforce the ones that do. This workshop examines the power of effective feedback and teaches an effective strategy that anyone can use to build an adaptive, collaborative, and innovative workforce.

### Participants will:

- Understand the role of effective feedback in the workplace
- Explore the barriers to using feedback as a tool for developing employees
- Recognize the importance of creating a culture that sees feedback as a positive opportunity
- Understand the difference between observations and judgments, and why that matters
- Learn and practice a feedback model that can be used in the workplace
- Understand best practices for giving feedback, such as time and place

**DURATION:** 3 hours

**LEARNING ENVIRONMENT:** Virtual

**SCHEDULE:** Virtual Session – Tuesday, November 7, 2023

Training is available in English.

Attract & Retain Skilled Employees

Conflict is common in any workplace. Many of us have experienced or witnessed the distress that can come with unmanaged conflict. If managed thoughtfully, conflict can be a spark for creativity, innovation, and development.

Conflict and Difficult Interactions

Understanding some of the common sources of conflict, as well as how the role of strong communication skills, and effective strategies for conflict management will all help ensure conflict does not escalate. With practice, conflict management will lead to less stress and improved productivity in the workplace. 

**Objectives:**

- Understand the impact of ignoring or mishandling conflict in the workplace
- Recognize common sources of conflict
- Explore the difference between diverse workplaces and inclusive workplaces
- Understand the importance of conflict management in creating inclusive workplaces
- Explore the role of perspective in understanding differences 
- Recognize different communication and conflict management styles and their impact on conflict management
- Learn and practice strategies for managing conflict and having difficult conversations


DURATION:  Three hour session

SCHEDULE: Virtual Session – Thursday, October 26, 2023 & Thursday, December 7, 2023

Training is available in English.

Visual iconography can hold a great deal of power over the knowledge, engagement, and motivation of labourers in a manufacturing workspace. This course aims to strengthen participants’ knowledge of visual iconography in a manufacturing environment, and increase awareness of how to interpret, communicate, and create effective imagery.


Visual Management

**Course Summary:**

The use of effective workplace visuals is especially important in facilities that employ labourers from diverse cultural backgrounds, reducing or eliminating the need for written directions entirely. This course aims to strengthen participants’ knowledge of visual iconography in a manufacturing environment, and heighten awareness of how to interpret, communicate, and create effective imagery.  

Discussed Topics: 

- Applying visual iconography to Lean workplace practices.  
- Effective utilization of visuals, icons, symbols, and images.  
- Utilizing visual iconography to heighten efficiency.  
- Standardizing workplace visuals for speed and clarity.  
- Determining what is and isn’t critical information.  
- Illustrating manufacturing processes.  
- Strengthening employee engagement and accountability through visual media.

**DURATION:** One (1) Half-Day + Optional Activity
**LEARNING ENVIRONMENT:** In-Person Classroom

**SCHEDULE:**
Virtual Session – TBD

Training is available in English. 

Value Stream Maps are one of the most effective resources for stoking continuous improvement in a manufacturing workplace. This course provides participants with practical Value Stream Map implementation strategies, allowing them to begin incorporating continuous improvement processes into their own workplace activities immediately.


Value Stream Mapping

**Course Summary:**

Value Stream Maps are one of the most effective resources for stoking continuous improvement in a manufacturing workspace. As a core component of the Lean management methodology, utilizing Value Stream Maps allows production-focused leaders and employees to develop efficient courses-of-action for key manufacturing processes, eliminating redundancies and reducing the possibility of error throughout the entirety of a project. 

By utilizing the Lean management mapping practices discussed in this course, participants can  learn to perform crucial planning activities before making committed decisions, heightening contextual awareness and knowledgeability throughout an entire team or department. The collaborative activities conducted in the two- and three-day versions of this course provide participants with practical implementation strategies, allowing them to begin incorporating Value Stream Map-derived processes into their own workplaces immediately. 

**Discussed Topics:**

- Creating and completing a Value Stream Map. 
- Analyzing existing practices to identify opportunities for improvement. 
- Effective implementation of continuous improvement processes through preparatory strategizing. 
- Communicating changes in production activities to project stakeholders.

**Course Outline:**

- Introduction to Value Stream Mapping — understanding current processes, deciding on future improvements, and determining mutual goals. 
- Facilitating data collection activities. 
- Creating achievable courses-of-action using data. 
- [One-Day Course] Group exercise — completing a sample Value Stream Map.  
- [Two-Day Course] Group exercise — completing a Value Stream Map based on participants’ own organizations. 
- [Three-Day Course] Group exercise — determining implementation of actions derived from Value Stream Map in participants’ own organizations. 

**DURATION:** One (1) to Three (3) Day-Long Sessions

**LEARNING ENVIRONMENT:** In-Person Classroom

**SCHEDULE:**
Please contact Amy Edwards, EMC's Training Manager, at 1-866-323-4362 for upcoming course dates and times. 

Training is available in English. 

Every role in the manufacturing sector involves some aspect of collaboration, but it can be difficult to reconcile individual personalities and work methods with shared goals and processes. During this course, participants will discover the fundamentals of building and participating in effectively-performing teams through trust, communication, and collective responsibility.


Trust, Teamwork, and High Performance

**Course Summary:**

Every role in the manufacturing sector involves some aspect of collaboration, but it can be difficult to reconcile individual personalities, values, and work methods with shared goals and processes. During this course, participants will discover the fundamentals of building and participating in effectively-performing teams through trust, communication, and collective responsibility. 

Through a variety of collaborative exercises, manufacturing workers of any role can apply and refine their own teamwork abilities, and analyze the wide variety of benefits that a smoothly-operating group can have on an organization’s success. This session is ideal for manufacturing employees in any role, department, or industry who want to leverage the power of co-operation!

**Discussed Topics:**

- Establishing collective trust, motivation, and engagement. 
- The impact of effective collaboration on individual performance. 
- Facilitating a workplace culture of mutual support. 
- Productive listening and communication strategies. 
- The importance of collective responsibility. 
- Providing and receiving constructive feedback.
- Achieving shared goals through collaborative action. 

**Course Outline:**

- Presentation on the importance of shared trust, mutual support, and effective teamwork. 
- Discussion of existing collaboration strategies and shared goals. 
- Application and development of participants’ teamwork abilities through group exercises. 
- Facilitation of a collectively-beneficial workplace culture through efficient, productive team effort. 

**DURATION:** One (1) Day-Long Session

**LEARNING ENVIRONMENT:** In-Person Classroom

**SCHEDULE:**
Please contact Amy Edwards, EMC's Training Manager, at 1-866-323-4362 for upcoming course dates and times. 

Training is available in English. 

Total Productive Maintenance — the culmination of reactive maintenance, preventative maintenance, and predictive maintenance practices — is one of the most effective methods of optimizing productivity in a manufacturing workplace. During this course, participants will learn about every aspect of Total Productive Maintenance and its various components.


Total Productive Maintenance

**Course Summary:**

Total Productive Maintenance — the culmination of reactive maintenance, preventative maintenance, and predictive maintenance — is one of the most effective methods of optimizing productivity in a manufacturing workplace, and is an excellent way of stoking employee collaboration and engagement. During this course, participants will learn about every aspect of Total Productive Maintenance and its various components, and examine the vast array of benefits that this process can have on an organization’s output. 

Particular focus will be placed upon the responsibilities of team leaders, maintenance workers, and machine operators in achieving Total Productive Maintenance, but any employee across any industry can use the information discussed in this course to strengthen their own collaborative productivity skills. Through the creation of a detailed Implementation Plan, participants can understand how to incorporate Total Productive Maintenance practices in their own workplace, and gain further knowledge on the importance of attaining mutual goals.

**Discussed Topics:**

- How do maintenance strategies impact a manufacturing organization?
- Practical resources for optimizing machine performance. 
- Organizing, preparing, and utilizing productivity tools. 
- Common maintenance tasks.
- Understanding the losses caused by under-utilized production equipment. 
- Analyzing four common equipment maintenance practices. 

**Course Outline:**

- Introduction to Total Productive Maintenance. 
- Implementing Total Productive Maintenance into our own workplaces. 
- Optimizing equipment performance with Total Productive Maintenance. 
- Identifying each manufacturing worker’s role in achieving Total Productive Maintenance. 
- Examining the role of management in achieving Total Productive Maintenance. 
- Creation of a Total Productive Maintenance Implementation Plan. 

**DURATION:** One (1) Half-Day Session + Optional Activity

**LEARNING ENVIRONMENT:** In-Person Classroom

**SCHEDULE:**
Please contact Amy Edwards, EMC's Training Manager, at 1-866-323-4362 for upcoming course dates and times. 

Training is available in English. 

In today’s manufacturing landscape, a leader’s ability to form mutually-beneficial relationships with their employees is vital to an organization’s continued success. This series of leadership courses aims to shift long-held management methodologies towards timely worker support practices, placing focus on the creation of constructive, motivational workplace cultures.


The Practice of Leadership and Coaching

**Course Summary:**

In today’s manufacturing landscape, a leader’s ability to form mutually-beneficial relationships with their employees is tantamount to an organization’s continued success. The high degree of autonomy granted by modern production processes has led to a dramatic increase in worker independence, and leaders that are unable to effectively communicate, moderate, and guide employee efforts may find themselves uninformed and unable to complete their own tasks. 

This series of leadership courses aims to shift long-held management methodologies towards timely worker support practices, placing focus on the creation of constructive, motivational workplace cultures. These sessions are ideal for new supervisors eager to make a good first impression on their teams, established administrators looking to re-evaluate their management protocol, and corporate coordinators interested in optimizing productivity through collective engagement. 

**Discussed Topics:**

- The relationship between leadership, management, and coaching. 
- Identifying, analyzing, and modernizing leadership practices. 
- The importance of individual employee acknowledgment, communication, and recognition. 
- Understanding personal strengths, weaknesses, and opportunities. 
- Shifting management practices towards mutually-beneficial coaching strategies. 
- Establishing a workplace culture based on collective accountability, responsibility, trust, and respect. 
- Incentivizing commitment and engagement amongst team members. 

**Course Outline:**

- Analysis of currently-employed leadership methods. 
- Presentation of modern coaching practices.
- Discussion on the value of effective management in a productive manufacturing organization. 
- Individual and collaborative leadership training exercises. 
- Identification of timely management tools, resources, and activities. 
- Examination of employee communication, recognition, and trust on efficiency and productivity. 
- Post-session individual leadership skill assessments. 

**DURATION:** Three (3) Day-Long Sessions Held Over Three (3) Months

**LEARNING ENVIRONMENT:** In-Person Classroom

**SCHEDULE:**
Please contact Amy Edwards, EMC's Training Manager, at 1-866-323-4362 for upcoming course dates and times. 

Training is available in English. 

Production equipment is a crucial component of manufacturing activities, but extensive setup times can be a significant detriment to productivity and efficiency. In this session, participants will learn about the most effective ways to deploy various forms of manufacturing equipment, and analyze the dangers of superfluous preparation.


Setup Time Reduction

**Course Summary:**

Production equipment is a crucial component of manufacturing activities, but extensive set-up times can be a significant detriment to productivity and efficiency. In this session, participants will learn about the most effective ways to deploy various forms of manufacturing equipment, and analyze the dangers of superfluous preparation. 

Course facilitators will introduce participants to the principles of Setup Time Reduction, discussing the benefits of expedient equipment implementation, and analyze how machines, tools, and resources of every type can be installed quickly, safely, and properly. This course is ideal for manufacturing employees, leaders, or executives eager to reduce or eliminate redundant aspects of their production efforts. 

**Discussed Topics:**

- The importance of expedience in equipment implementation. 
- The impact of extensive setup times on an organization’s productivity.
- Understanding each phase of the Single-Minute Exchange of Die (SMED) productivity methodology. 
- Balancing an organization’s expensive equipment with inexpensive worker creativity. 
- An introduction to the principles of Setup Time Reduction and their integration with SMED processes. 
- Applying setup productivity methods in one’s own workplace. 
- Utilizing setup efficiency to increase production capacity. 


**DURATION:** Half-Day Session + Optional Activity

**LEARNING ENVIRONMENT:** In-Person Classroom

**SCHEDULE:**
Please contact Amy Edwards, EMC's Training Manager, at 1-866-323-4362 for upcoming course dates and times. 

Training is available in English. 

A variety of tools for overcoming production issues have been developed for application in the modern manufacturing field. These resources constitute a universally-applicable method of issue resolution. In this course, participants will analyze a vast array of problem-solving methods, and determine how to employ them in their workplaces.


Root Cause Analysis

**Course Summary:**

The complicated nature of manufacturing can often lead to operational challenges, stifling an organization’s productivity and efficiency. Fortunately, a wide variety of tools for overcoming production issues have been developed for application in the modern manufacturing field. These resources can be utilized by employees in any role, department, or industry, and are a universally-applicable method of resolving any kind of problem. 

In this course, participants will analyze a vast array of timely problem-solving methods, and determine how to employ them in their own workplaces. With the material discussed in this session, manufacturing workers can learn to identify problems before they arise, significantly expediting every step of the manufacturing process. 

**Discussed Topics:**

- Properly utilizing an organization’s existing problem-solving resources. 
- Developing, implementing, and executing new problem-solving strategies. 
- Commonly-used problem-solving tools:
- The 5 Why Analysis
- The Fishbone Diagram
- Brainstorming Activities
- Evaluating the impact of problem-solving efforts. 

**Course Outline:**

- Review of existing problem-solving processes. 
- Identifying the root causes of common manufacturing problems. 
- Understanding problem-solving strategies through workplace demonstrations.
- Addressing the root causes of manufacturing issues through modern problem-solving resources.

**DURATION:** One Half-Day Session + Optional Activity

**LEARNING ENVIRONMENT:** Virtual, or In-Person Classroom

**SCHEDULE:**

Virtual Session – Wednesday, October 4, 2023.

Training is available in English. 

This course is mandatory for anyone who is authorized to operate Truck Mounted Cranes (0-8 Ton capacity).  Course participants are informed of the various legal requirements that must be adhered to during crane operations.

Mobile Crane & Rigging Safety

**Course Content:**

- The legal requirements and regulations
- Training
- Supervision
- Hazard Identification
- Operational and safety inspections
- Cranes, hoists, slings
- Rigging and hoist hardware
- Rigging problems and solutions

**DURATION:** One Day-Long session

**LEARNING ENVIRONMENT:** In person classroom or distance learning

**SCHEDULE:** Distance Learning - September 6th, 2022

Training is available in English.

Ready for the next step in Health and Safety training? See EMC’s [Health and Safety MEC program](https://emccanada.org/certifications/mec-health-and-safety) now, and keep building on your team’s knowledge of modern Health and Safety practices!

Continuous improvement processes are an excellent resource for stoking beneficial change in a manufacturing organization. However, these systems are prone to being interrupted by careless mistakes. During this session, participants will understand why mistakes arise, how they impact continuous improvement, and the effect of insufficient planning on an organization’s productivity.


Mistake Proofing (Poka-Yoke)

**Course Summary:**

Participants will also be introduced to a wide-variety of timely mistake-proofing strategies, and receive thorough instruction on how these activities can be implemented and utilized in their own workplaces. This course is ideal for manufacturing workers of any kind who are eager to strengthen their preparation abilities and reduce the possibility of operational error through effective foresight. 

**Discussed Topics:**

- Identifying potential errors and defects in existing processes. 
- Understanding the various methods and functions of mistake-proofing strategies. 
- Balancing mistake-proofing efforts with employee or mechanical autonomy. 
- Effective implementation of mistake-proofing resources. 
- The interactions between automation and mistake-proofing activities. 
- Mistake-proofing at each stage of production. 

**DURATION:** One Half-Day Session + Optional Activity

**LEARNING ENVIRONMENT:** In-Person Classroom / Virtual

**SCHEDULE:**
Next virtual session starts Tuesday, November 21, 2023

Training is available in English. 

Effective leadership is a critical component of a well-functioning workplace. This course serves as an introduction to all aspects of manufacturing leadership. Participants will learn about the operational, supervisory, and legal requirements of administrators in the manufacturing sector, and analyze a variety of common management resources and practices.


Management Skills & Leadership Styles

**Course Summary:**

Effective leadership is a critical component of a well-functioning workplace, but maintaining a strong balance between employee guidance and autonomy can often seem difficult. This course serves as a thorough introduction to all aspects of manufacturing leadership, with topics ranging from the fundamentals of team management to the importance of building a constructive company culture. 

Participants will learn about the operational, supervisory, and legal requirements of manufacturing leadership, and analyze a variety of common management resources. Through a variety of group activities, participants will also have the opportunity to utilize, develop, and refine their leadership abilities amongst a group of their peers, and discover timely self-reflection strategies for pinpointing internal strengths and weaknesses. 

**Discussed Topics:**

- The evolution of management, leadership, and workplace culture. 
- The importance of mutual trust in stoking employee engagement, motivation, and productivity. 
- Supplementary leadership skills and how to utilize them. 
- Overcoming conflict through effective feedback and timely discipline methods 
- The impact of individual tendencies on general workplace culture. 
- The legal requirements and responsibilities of various forms of manufacturing leadership. 
- Promoting a culture of operational excellence. 

**DURATION:** One (1) Day-Long Session

**LEARNING ENVIRONMENT:** In-Person Classroom

**SCHEDULE:**
Please contact Amy Edwards, EMC's Training Manager, at 1-866-323-4362 for upcoming course dates and times. 

Training is available in English. 

Supervisors, managers, and team leaders play a critical role in the typical operations of any manufacturing business. In this course, participants gain a thorough introduction to the fundamental principles of a Lean workplace and Lean Management practices, and extensively analyze the impact of strong leadership on their organization.


Lean Supervisor

Course Summary:

Supervisors, managers, and team leaders play a critical role in the day-to-day operations of any manufacturing business and, as such, are an important factor in a company’s financial success. As the primary line of communication between an organization’s management and labourers, supervisory leaders need to ensure the constant productivity and efficiency of their groups on a regular basis, and must take action to identify and eliminate redundant activities for consistent output. 

During these sessions, leaders of all types will gain a thorough introduction to the fundamental principles of a Lean workplace, Lean Management practices, and the general elements of effective supervision, and extensively analyze the impact of strong leadership on their organization’s sustainability. Participants will also have the opportunity to develop and apply their Lean Management abilities through various group-based exercises, and learn how to create a mutually-beneficial workplace culture through common continuous improvement tools. 

**Discussed Topics:**

- Eliminating waste through fundamental Lean principles, tools, and resources. 
- Recognizing the impact of Lean processes on productive workplace cultures. 
- Understanding the differences between leadership, management, and coaching. 
- Setting effective expectations for administrators and employees. 
- Identifying the correlation between strong leadership and successful team performance. 
- Employing data to improve management processes. 
- Giving and receiving all forms of feedback. 

**Course Outline:**

- Understanding the Lean methodology. 
- Building a workplace culture focused on continuous improvement. 
- Recognizing the impact of leadership on workplace culture. 
- Optimizing individual and collective performance through Lean management. 
- Utilizing Lean management tools to stoke employee motivation and collaborative productivity. 

**DURATION:** Two (2) Day-Long Sessions

**LEARNING ENVIRONMENT:** In-Person Classroom

**SCHEDULE:**
Please contact Amy Edwards, EMC's Training Manager, at 1-866-323-4362 for upcoming course dates and times. 

Training is available in English. 

Lean Management Systems are the combined activities that leaders of Lean workspaces use to facilitate a culture of efficiency in their enterprises. During this series of instructional courses, participants will gain a thorough understanding of Lean Management Systems, and learn how incentivize responsibility, accountability, and co-operation within their teams.


Lean Management Systems Program

**Course Summary:**

Managing an effective Lean workplace requires the implementation and constant usage of many different processes centred around organization and collaborative productivity. Lean Management Systems are the combined activities that leaders of Lean workspaces use to facilitate a culture of efficiency in their facilities, and are a vital element of modern management methodologies. 

During this series of instructional courses, participants will gain a thorough understanding of a Lean Management System’s every component, and learn how to establish and uphold a variety of practices to incentivize responsibility, accountability, and co-operation within their teams. Participants will also discuss how to apply Lean Management practices when addressing common workplace obstacles, and analyze the importance of strong leadership on an enterprise’s financial success. 

**Discussed Topics:**
 
- The principal elements of a Lean Management System. 
- Implementing Visual Management processes. 
- Analyzing and designing standardized leadership practices. 
- Developing accountability strategies.
- Empowering leadership abilities through common Lean Management resources. 

**Course Outline:**

- Introduction to the Lean methodology and Lean Management Systems. 
- Understanding how continuous improvement processes affect leadership protocol. 
- Utilizing Value Stream Mapping in Current and Future states.
- Developing Value Stream Metrics, Visual Management Processes, and Leadership Controls. 
- Employing standardized leadership and accountability practices. 
- Applying problem-solving strategies to root causes. 
- Facilitating use of the Kaizen methodology. 
- Summarizing programs and projects. 

**DURATION:** Ten (10) One Day-Long Modules

**LEARNING ENVIRONMENT:** In-Person Classroom

**SCHEDULE:**
Please contact Amy Edwards, EMC's Training Manager, at 1-866-323-4362 for upcoming course dates and times. 

Training is available in English. 

Efficient financial management is a crucial component of any smoothly-operating Lean workspace. In this course, participants receive a detailed introduction to the Lean methodology, with particular focus placed on Lean accounting practices, and learn about how to incorporate Lean processes into their typical financial activities.


Lean Accounting

**Course Summary:**

Efficient financial management is a crucial component of any smoothly-operating Lean workspace, but understanding which accounting principles comply with standard Lean practices can often be a challenge. In this course, participants will receive a thorough introduction to the Lean methodology, with particular focus placed on Lean accounting practices, and learn about how to incorporate Lean processes into their typical financial activities. 

Participants will also thoroughly analyze the obstacles to Lean financial management, discuss how to overcome these barriers, and identify a number of opportunities for empowering their workspace productivity and organization. This course is ideal for finance-based manufacturing employees who are eager to develop their ability to function as part of a highly-productive enterprise! 

**Discussed Topics:**

- An introduction to the Lean methodology. 
- Lean Accounting principles.
- The importance of efficient financial management in a Lean workplace. 
- Common barriers to effective Lean Accounting. 
- Using communication to empower financial strategies. 
- Reinforcing Lean financial behaviour through research and analysis. 
- Becoming a Lean financial leader. 

**Course Outline:**

- General overview of the Lean methodology and Lean Accounting principles. 
- Exploration of issues preventing effective Lean financial management. 
- Discussion of how to strengthen relationships between finance and operations teams through mutually-beneficial correspondence. 
- Analysis of continuous improvement across teams with shared goals. 
- Participant presentations on knowledge of Lean finance practices. 

**DURATION:** One (1) Day-Long Session

**LEARNING ENVIRONMENT:** In-Person Classroom

**SCHEDULE:**
Please contact Amy Edwards, EMC's Training Manager, at 1-866-323-4362 for upcoming course dates and times. 

Training is available in English. 

Lean Enterprise Principles are a collection of processes that workers can utilize to achieve their goals and expand their organizations without delay. This course serves as an in-depth introduction to the Lean Enterprise methodology, thoroughly outlining its implementation practices and impact on a business’s operational and financial success.


Introduction to Lean Principles

Course Summary:

To perform successfully in the modern manufacturing landscape, businesses must operate quickly, consistently, and efficiently, eliminating as much waste and redundancy as possible. Achieving this state is the goal of Lean Enterprise Principles — a collection of processes, practices, and activities that workers can utilize to achieve their goals and expand their organizations without delay. 

This course serves as an in-depth introduction to the Lean Enterprise methodology, thoroughly outlining its implementation methods, influence on typical workplace practices, and impact on a business’s operational and financial success. The material discussed during this session can be applied by manufacturing employees of any role, department, or industry, and provides a detailed foundation to the concept of continuous improvement. 

**Discussed Topics:**

- Defining and analyzing value. 
- Understanding and protecting against waste. 
- Describing the five major Lean Enterprise Principles. 
- Identifying Lean Tools and examining their application in the workplace. 
- Discussion of Lean Tool implementation across various manufacturing departments and industries. 

**Course Outline:**

- Introduction to Lean Enterprise Thinking and according principles.
- Discussion of the effect Lean Enterprise Thinking has on business processes. 
- Presentation and exercises surrounding the measurable improvements of Lean Enterprise Principles over established workplace practices. 

**DURATION:** One (1) Day-Long Session

**LEARNING ENVIRONMENT:** In-Person Classroom

**SCHEDULE:**
Contact Amy Edwards for dates.

Training is available in English. 

The “Kaizen” process of workplace management is one of the modern manufacturing landscape’s key resources for heightening productivity and organization. This course aims to develop every aspect of Kaizen usage — including development, implementation, and execution — and discusses a number of topics surrounding the importance of continuous process improvement.


Kaizen Train the Trainer

**Course Summary:**

The “Kaizen” process of workplace management is one of the modern manufacturing landscape’s key resources for heightening productivity and organization. Throughout this year-long series of sessions, manufacturing leaders will gain a thorough introduction to Kaizen practices, understand the Kaizen process’s impact on their own workplace, and be presented with several opportunities to employ their Kaizen knowledge through collaborative exercises. 

This series aims to develop every aspect of Kaizen usage in a manufacturing enterprise — including development, implementation, and execution — and discusses a number of topics surrounding the importance of continuous process improvement. By the end of these sessions, participants will gain the necessary skillset, expertise, and confidence to strengthen productivity throughout their entire organization!

**Discussed Topics:**

- Lean thinking and its relationship with the Kaizen methodology. 
- Implementation of Kaizen processes.
- Facilitation of Kaizen-based events.
- Implementing continuous improvement processes through effective leadership. 
- Applying Kaizen strategies to individual and team management. 
- Enhancing Kaizen-based leadership with strong communication skills. 

**DURATION:** 7-8 Kaizen Events Held Over One 

**LEARNING ENVIRONMENT:** In-Person Classroom

**SCHEDULE:**
Please contact Amy Edwards, EMC's Training Manager, at 1-866-323-4362 for upcoming course dates and times. 

Training is available in English. 

Applying rapid improvement processes to a manufacturing workplace can often be challenging for workers and leaders. During this course, participants gain a thorough introduction to the basics of Lean Enterprise thinking and the Kaizen methodology, and utilize their rapid improvement knowledge by responding to various operational issues within their organization.


Kaizen

**Course Summary: **

Applying rapid improvement processes to a currently-operating manufacturing workplace can often seem like an insurmountable challenge for employees and leaders alike. To help workers overcome these obstacles, this five-day implementation event thoroughly immerses participants in a complete rapid improvement project, providing them with a corporate goal to achieve in less than a week’s time. 

Within tight-knit teams, participants will gain a thorough introduction to the basics of Lean Enterprise thinking, the Kaizen improvement methodology, and a vast array of assorted development strategies, and will utilize their knowledge by responding to a number of operational issues within their organization. This intensive rapid improvement session is the ideal way to stoke your workforce’s creativity, flexibility, motivation, and problem-solving skills!

**Discussed Topics:**

- Understanding the Lean Enterprise and Kaizen processes.
- Guided facilitation through workplace improvement processes. 
- Analyzing, discussing, and implementing a culture of continuous improvement in a manufacturing organization. 
- The importance of acknowledging contributions to continuous improvement processes and solution application. 
- Evaluating process improvements by examining quantifiable returns-on-investment.

**Course Outline:**

- Introduction to Lean Enterprise and Kaizen methodologies. 
- Basic Lean Enterprise and Kaizen training. 
- Observation and documentation of operational issues within participants’ workplaces. 
- Issue prioritization and analysis. 
- Solution-brainstorming sessions.
- Implementation of solutions into the existing processes of participants’ organizations. 
- Final evaluations and course conclusion. 

**DURATION:** Five (5) Day-Long Sessions

**LEARNING ENVIRONMENT:** In-Person Classroom and Participant Worksites

**SCHEDULE:**
Please contact Amy Edwards, EMC's Training Manager, at 1-866-323-4362 for upcoming course dates and times. 

Training is available in English. 

By utilizing the Failure Mode and Effects Analysis (FMEA) method of preparing for risk, manufacturing employees are able to to address challenges as they arise. During this course, participants gain a thorough introduction to the FMEA method, and understand how risk preparation strategies integrate with Lean Thinking principles.


Failure Mode & Effects Analysis

**Course Summary:**

Complicated projects often contain an element of risk which, if not properly accounted for, can lead to overwhelming failure, especially in the manufacturing sector. By utilizing the Failure Mode and Effects Analysis (FMEA) method of identifying and preparing for risk before taking action, leaders and employees alike are able to drastically reduce their possibility of failure, and have the resources necessary to address challenges should they arise. 

During this course, participants gain a thorough introduction to and explanation of the FMEA method, and understand how risk preparation strategies integrate with Lean Thinking principles. The material discussed in this course is applicable to manufacturing employees of any role, industry, or department, and offers a universally-valuable set of resources for addressing issues of varying complexities. 

**Discussed Topics:**

- Analyzing current or recently-introduced workplace processes. 
- Determining the priority of tasks and actions. 
- Identifying and improving upon process deficiencies. 
- Evaluating the benefit of updating an existing process. 
- Realizing the impact of certain variables upon process analysis. 
- Understanding an individual or team’s current limitations. 

**Course Outline:**

- Introduction to the FMEA methodology. 
- Examination of the FMEA methodology’s benefits in the workplace. 
- Understanding the relationship between cause and effect. 
- Performing FMEA activities, step-by-step.
- Determining and interpreting risk priority. 
- Applying the FMEA methodology in our own workplaces. 
- Examples of FMEA usage throughout the manufacturing sector. 

**DURATION:** One-Day Session

**LEARNING ENVIRONMENT:** In-Person Classroom

**SCHEDULE:**
Please contact Amy Edwards, EMC's Training Manager, at 1-866-323-4362 for upcoming course dates and times. 

Training is available in English. 

Without the proper support, problem-solving in a manufacturing workplace can often be a difficult and time-consuming effort. In this course, participants learn about the Planning, Doing, Checking, and Acting (PDCA) method of problem-solving, and understand the diverse benefits it offers to manufacturing workers and organizations.



Effective Problem Solving

**Course Summary:**

Without the proper support, problem-solving in a manufacturing workplace can often be a difficult and time-consuming effort. Fortunately, a wide variety of tools and resources are available to manufacturing employees and leaders alike to help eliminate obstacles, expedite activities, and locate solutions when solving any kind of problem. 

In this course, we’ll introduce participants to the Planning, Doing, Checking, and Acting (PDCA) method of problem-solving, discuss where and how this process can be applied, and understand the diverse benefits it offers to manufacturing workers and organizations of every type. We’ll also take a detailed look into related problem-solving practices, and employ our own task-management abilities through a collaborative exercise. 

**Discussed Topics:**

- Introduction to the PDCA method of problem-solving. 
- Understanding kaizen (continuous improvement) processes.
- In-depth analysis of common problem-solving resources (including process mapping, solution evaluation, and standardization). 
- Applying collective problem-solving skills during a team-based exercise. 
- Confidently overcoming typical workplace challenges using problem-solving techniques. 

**DURATION:** One- or Two-Day Session

**LEARNING ENVIRONMENT:** In-Person Classroom

**SCHEDULE:**
Please contact Amy Edwards, EMC's Training Manager, at 1-866-323-4362 for upcoming course dates and times. 

Training is available in English. 

### [REGISTER HERE{external-link}](https://learningcentre.cmn-rmc.ca/student/MyCourse.aspx?id=d6fb4d06-2d25-47a2-841e-c5e1479596c6&categoryid=&programid=eb75b7a1-9612-4cb1-8ec4-f44c31907fd2&returnUrl=ContentPage.aspx?PageID=1982eae4-a63c-5077-e825-f995a608fa46)

In this course, participants discuss the importance of standardization in the workplace, and analyze the benefits it has on employee productivity and collective output. Participants observe the impact of standardization across a diverse variety of common manufacturing departments, and examine how time-tested productivity practices lead to modern management methods.



Developing Standard Work

**Course Summary:**

Ensuring cohesion and harmony amongst team members is one of the foundational elements of office leadership, but administrative bodies can often feel overwhelmed by the vast array of differing work methods and processes that they are required to oversee. In this course, we’ll discuss the importance of standardization in the workplace, and analyze the benefits it has on employee productivity and collective output. 

Participants will observe the impact of standardization across a diverse variety of common manufacturing departments, and examine how time-tested productivity practices have lead to this modern management method. The content introduced during this course is vital to the success of manufacturing leaders at any stage of their career, and can be practically applied to all teams and groups, regardless of size, role, or distribution. 

**Discussed Topics:**

- Introducing standardization. 
- A timeline of common industry training practices. 
- Assuring heightened process quality through standardization.
- Removing variability with standardization.
- Applying standardization across production, service, and administration departments. 
- Utilizing standardization to strengthen the quality and productivity of workplace processes.
- Standardizing leadership practices. 
- Examples of practical standardization in the workplace. 
- Updating standardization practices. 
- Maintaining employee individuality within standardized workplaces. 

**DURATION:** Half-Day Session + Optional Activity

**LEARNING ENVIRONMENT:** Virtual or In-Person Classroom

**SCHEDULE:**
Virtual Session – Wednesday, October 18, 2023

Training is available in English. 

A “pull system” is the process by which employees take on new tasks immediately following their completion of existing ones. Throughout this course, participants gain a full understanding of pull systems — including their relationship with Kanban organization structures, their impact on workplace productivity, and common implementation strategies.


Developing Pull Systems

**Course Outline:**

In the Kanban method of workplace organization, a “pull system” is the process by which employees take on new tasks immediately following their completion of existing ones. Pull systems can be valuable additions to a properly-functioning workplace using the Kanban methodology, but must be properly implemented to prevent worker disillusionment and loss of productivity. 

Throughout this course, participants gain a full understanding of pull systems — including their relationship with Kanban organization structures, their impact on workplace productivity, and common implementation strategies — as well as a thorough explanation of how utilizing these processes can strengthen all aspects of a business’s output. This session is highly recommended for leaders, supervisors, and managers in the manufacturing sector who are eager to take advantage of modern employee organization protocol. 

**Discussed Topics:**

- Common issues with batch and queue processing.
- Understanding each state of continuous improvement activities.
- Preparing for implementation of pull systems and related Kanban practices. 
- Utilizing different pull system configurations for various workplace needs. 
- Employing Kanban signals and visual management strategies. 
- Developing ideas for pull systems into complete processes in a variety of office environments. 
- Implementing pull systems. 

**DURATION:** Half-Day Session + Optional Activity

**LEARNING ENVIRONMENT:** In-Person Classroom

**SCHEDULE:**
Please contact Amy Edwards, EMC's Training Manager, at 1-866-323-4362 for upcoming course dates and times. 

Training is available in English. 

Continuous improvement processes are key to the success of any manufacturing enterprise. In this course, participants gain vital direction on realizing the potential of continuous improvement, and receive sector-leading knowledge on how to incorporate it into their own workforce in the most effective way possible.


Creating Continuous Flow

**Course Summary:**

Continuous improvement processes are key to the short- and long-term success of any manufacturing enterprise, but understanding how to identify, develop, and implement these procedures can often be a challenge. In this half-day course, participants gain vital direction on realizing the potential of continuous improvement, and receive sector-leading tutelage on how to incorporate it into their own workforce in the most effective way possible. 

All aspects of continuous improvement processes — including ideation, maturation, and strategizing — are touched upon in this session, as are their impacts on a business’s labour force, and participants are given the opportunity to discuss and share their findings with a classroom of their peers. The content presented in this course is ideal for managers, team leaders, supervisors, and any other position responsible for the sustained success of a manufacturing workforce, regardless of industry!

**Discussed Topics:**

- Common issues with batch and queue processing. 
- Understanding each state of a continuous improvement process. 
- Developing continuous improvement processes using real-time data. 
- Configuring and utilizing data for different processes. 
- How continuous improvement processes affect human and automated resources. 
- Developing continuous improvement concepts into complete strategies. 
- Continuous improvement process implementation methods. 

**DURATION:** Half-Day Session + Optional Activity

**LEARNING ENVIRONMENT:** In-Person Classroom

**SCHEDULE:**
Please contact Amy Edwards, EMC's Training Manager, at 1-866-323-4362 for upcoming course dates and times. 

Training is available in English. 

Being able to facilitate improvement among a workforce is crucial to the success of any manufacturing leader. During this course, participants will receive detailed instruction on how to execute continuous improvement activities, understand the components of short and long-term success, and gain the confidence to keep their teams engaged.


Facilitation Skills

**Course Summary:**

Being able to facilitate improvement amongst a workforce is crucial to the success of any leader, regardless of industry or department — oftentimes, though, being able to find and capitalize upon opportunities for sustainable development can be a challenge. During this course, manufacturing leaders will receive detailed instruction on how to plan for and execute continuous improvement activities, understand the components of short- and long-term success, and gain the confidence needed to keep their teams motivated and engaged. 

Guided by a collection of industry-leading management trainers, participants will develop their communication and team administration abilities through a wide variety of leadership discussions and exercises. The content introduced in this course is specialized for facilitating success in manufacturing, and can be applied in any field, department, or industry within the sector.

**Discussed Topics:**

- Planning, developing, and executing continuous improvement activities. 
- Building consensus and action through a series of management tools and techniques. 
- Gaining confidence in giving presentations to small groups. 
- Internal and external conflict resolution strategies. 
- Resources for organizing, prioritizing, and assigning accountability for action items. 

**Course Outline:**

- Development of continuous success strategies through:
- Increased presentation skills. 
- Comprehensive management discussion. 
- Leadership training exercises. 
- One-on-one coaching sessions for enhanced learning. 
- Key skill development activities. 

**DURATION:** Two (2) Day-Long Sessions

**LEARNING ENVIRONMENT:** In-Person Classroom

**SCHEDULE:**
Please contact Amy Edwards, EMC's Training Manager, at 1-866-323-4362 for upcoming course dates and times. 

Training is available in English. 

Waste can often lead to decreased profitability in financial management, but streamlining critical accounting processes can be an intimidating endeavour. In this course, participants will thoroughly analyze common accounting practices to identify redundancies, and discuss how to improve their financial management efforts through the principles of Lean accounting.


Applications of Lean in Accounting & Administration

**Course Summary:**

Waste can often lead to decreased profitability in financial management, but streamlining seemingly critical accounting processes can be an intimidating endeavour. In this course, participants will thoroughly analyze common accounting practices to identify redundancies, and discuss how to improve their finance management efforts through the principles of Lean accounting. 

Course participants will also examine the typical barriers to waste reduction in their accounting efforts, and share strategies on establishing a culture of productivity throughout their organization’s finance departments. This course is essential for financial officers, accountants, and finance administrators across any manufacturing industry, and provides a valuable introduction to the the methodology of Lean leadership.

**Discussed Topics:**

- Incorporating Lean thinking practices into our accounting efforts (includes video demonstration). 
- Overcoming barriers to Lean accounting processes. 
- Applying Lean accounting functions to common workplace activities, including:
- Accounts Payable and Order Entry
- Inventory Reporting and Purchasing
- Sales Invoicing, Closing Operations
- Performing End-of-Month Routines
- Achieving Productive Accounting Practices
- The difference between Cost Accounting and Cost Management. 
- Financial Statements and Budgeting. 

**Objectives:**

- Review and discuss the core components of Lean accounting. 
- Understand the importance of Lean accounting in a productive workplace. 
- Apply Lean thinking methods in common accounting processes.
- Share ideas and best practices for improving finance management activities. 
- Determine how to establish a culture of Lean accounting in one’s own organization. 
- Gain the confidence and resources to become a Lean financial leader!

**DURATION:** One (1) Day-Long Session

**LEARNING ENVIRONMENT:** In-Person Classroom

**SCHEDULE:**
Please contact Amy Edwards, EMC's Training Manager, at 1-866-323-4362 for upcoming course dates and times. 

Training is available in English. 

During this course, participants learn about the 8-D model of problem-solving — a set of eight issue-resolution tools that can be utilized to overcome common workplace obstacles. A range of 8-D resources will be discussed, and participants will employ their problem-solving skills through a collaborative exercise.


8-D Problem Solving

**Course Summary:**

Being able to effectively address and overcome a wide range of problems is critical to success in manufacturing, but employees can often find it difficult to understand which strategies to apply when doing so. Throughout this two-day course, we’ll dive into the 8-Discipline (“8D”) model of problem-solving — a set of eight issue-resolution tools that can be utilized by workers of any position, department, or industry to overcome common workplace obstacles. 

We’ll also discuss a range of complementary resources that heighten the impact of the 8D model’s processes, and allow participants to employ their problem-solving skills with a team-based exercise. The material discussed in this course is valuable for manufacturing workers across the corporate ladder, and is a basic element of maintaining an effective organization!

**Discussed Topics:**

- Understanding the 8D problem-solving model. 
- In-depth utilization of common problem-solving tools.
- Brainstorming, experimentation, verification, evaluation, validation, and standardization techniques.
- Confidently tackling everyday business problems, including:
       - Quality Defects
       - Machine Downtime
       - Sub-Optimal Process Performance
       - Customer Complaints
       - Waste
       - Overcoming internal process breakdowns 

**Course Outline:**

- Introduction to the 8D problem-solving model. 
- Analysis of common problem-solving tools. 
- Understanding how to overcome common workplace challenges. 
- Applying problem-solving skills through a team-based exercise. 

**DURATION:** 1-2 Day-Long Sessions

**LEARNING ENVIRONMENT:** In-Person Classroom

**SCHEDULE:**
Please contact Amy Edwards, EMC's Training Manager, at 1-866-323-4362 for upcoming course dates and times. 

Training is available in English. 

The 5S methodology is an internationally-renowned series of internal processes that aims to maximize the impact of typical workplace activities and encourage continuous improvement throughout every department in an organization. During this course, participants will gain a thorough introduction to each step of the 5S methodology.


5S Workplace Organization

**Course Summary:**

Lean manufacturing enterprises require an efficient, effective protocol for ensuring strong workplace organization and productivity. The 5S methodology is an internationally-renowned series of internal processes that aims to maximize the impact of typical workplace activities and stoke continuous improvement throughout every department of an organization. 

During this course, you’ll gain a thorough introduction to each step of the 5S methodology, understand how to implement it in your workplace, and learn about how it can drive profitability and measured expansion across short- and long-term timeframes. The subjects discussed in this course can be analyzed and applied by every member of a manufacturing workforce, further promoting cohesion and harmony throughout your business. 

**Discussed Topics:**

- What is the 5S methodology?
- Why is the 5S methodology important?
- The five steps of implementing the 5S methodology into a manufacturing organization.
- Resources and techniques for implementing the 5S methodology into a manufacturing workplace. 
- Strategies for red-tagging — the first stage of the 5S methodology. 
- How to ensure long-term success with the 5S methodology. 

**Course Outline:**

- Describing each component of the 5S methodology. 
- Understanding how each component of the 5S methodology is linked to workplace productivity. 
- Achieving office organization and efficiency with the 5S methodology. 
- Instilling the 5S methodology’s values and processes into your workplace.

**DURATION:** 1/2 Day-Long Sessions + Optional Workshop Activity

**LEARNING ENVIRONMENT:** In-Person Classroom and/or Virtual 

**SCHEDULE:**
Virtual Session – Thursday, September 21, 2023

Training is available in English. 

Many manufacturing processes require that workers perform their duties at significant heights using heavy machinery and mechanical production equipment. To protect the safety of employees and property when work is being held in elevated environments, this course provides manufacturing leaders with the information necessary to develop effective height safety protocol.


Working at Heights

**Course Summary:**

Many modern manufacturing processes require that workers perform their duties at levels of significant elevation, oftentimes alongside heavy equipment and fragile production materials. This course offers a wide variety of information on remaining safe and secure when working at great heights, and provides participants with a thorough explanation of protective practices, requirements, and resources commonly utilized in elevated working environments. 

Also discussed in great detail during this course are a variety of modern fall prevention systems, which utilize specialized equipment and protocol to maintain worker security even in the case of an accident. This material is key to remaining safe, expedient, and productive at significant heights, and grants participants the knowledge and experience necessary to establish a culture of height safety in their own organizations.


**Discussed Topics:**

- Modern height safety procedures, equipment, and requirements. 
- Categorizing the different types of high workplaces and height-related accidents.
- Identifying sources of potential risk when working at significant heights. 
- Effective utilization of height safety equipment and resources. 
- Understanding the various forms of Fall Arrest Systems and their corresponding activities. 
- The importance of frequently inspecting and maintaining elevated working environments and related equipment. 
- Determining the requirements for height-related rescue training.



**DURATION:** One (1) Day-Long Session

**LEARNING ENVIRONMENT:** Participant Facilities or In-Person Classroom

**SCHEDULE:**
Please contact Amy Edwards, EMC's Training Manager, at 1-866-323-4362 for upcoming course dates and times. 

Training is available in English. 

**Ready for the next step in Health and Safety training? See [EMC’s Health and Safety MEC program](https://emccanada.org/certifications/mec-health-and-safety/) now, and keep building on your team’s knowledge of modern Health and Safety practices!**

Learn how to recognize impaired workers with confidence and identify key indicators regarding drug, alcohol, or fatigue impairment.

Reasonable Suspicion

**COURSE CONTENT**

- Understanding the Occupational Health & Safety Act and how it applies to drugs and alcohol
- About the Federal Cannabis Act
- Requirements for a policy and procedure that address impairment at work
- Recognizing drugs
- How to recognize the different kinds of impairment
- How to investigate impairment

**BONUS**: participants will receive a sample Drug & Alcohol Policy and Procedure and an Impairment Investigation Report

LEARNING ENVIRONMENT: In-Person Classroom or Virtual

SCHEDULE: March 29, 2023, July 20th, 2023, October 30, 2023

Training is available in English.

Manufacturing workplaces are frequently subject to thorough Health and Safety inspections by government organizations or associated external entities. This course provides participants with detailed analyses of common inspection practices, examines a number of activities that can be taken to prepare for these events, and outlines the penalties for unsuccessful evaluations.


Broadest Selection of Knowledge with Focus on the Manufacturing Sector

Learning Catalogue

Take Control of Your Time in 3 Steps

5 Factors of a Psychologically Safe & Healthy Workplace

Understanding Occupational Health & Safety Act (OHSA)