Peer-to-peer experience sent to your inbox every week!

EMC's Member Needs Help is an email service delivered to member inboxes once a week. It provides an opportunity for members to learn from the insights and experiences of other members and to share information on subjects such as policies and procedures. Topics run the gamut from Health & Safety to Profit Sharing and everything in between.

Member Needs Help

Stephanie Yakimishyn

Member Needs Help services is an EMC Core Program and is exclusive to EMC Members. 
To become a member, please visit our [membership page](https://emccanada.org/become-a-member).



With Member Needs Help, EMC Members learn from the insights and experiences of other members share information on subjects such as policies and procedures. Topics run the gamut from Health & Safety to Profit Sharing and everything in between.  To preview the topics that we discuss here at EMC, [please click here](https://files.benecms.com/emc/files/MNH%20Topic%20List%202024.pdf). 

Strategize Your Path to Sustainable Profitability and Organizational Focus

Looking to become a much more focused organization? Would you like to improve your financials with time-tested processes that improve net income and grow profitability?

Building the Foundation for Profitable Growth Workshop

Training Manager

Amy Edwards

**Workshop Summary**

Join us to walk through and clearly understand the analytical and assessment process steps required to see both your internal and external present more clearly:

- Where are you making money?
- What are the sources and drivers of operational complexity?
- What are you good at? Processes, products, services, etc.
- Which end markets are the best “fit” for your future?

During this workshop we will also discuss and come to understand how to:

- Reveal and affirm actionable data-backed insights.
- Become a much more focused organization.
- Dramatically improve your financials with time-tested processes that improve net income and grow profitability.

**Workshop Objectives/Outcomes**

Dramatically improve your financials with time-tested processes that:

- Increase profitability.
- Deliver “High Quality” Top Line Growth.
- Achieve Best in Class ROIC.
- Create a better place to work.

**SCHEDULE:**


### [REGISTER HERE-November 5{external-link}]()


Supervision & Leadership 2: Supporting Lean Improvements

The course starts off with a review of the skills and attitudes that your leadership teams are already demonstrating in the workplace. This review is an excellent “refresher” for seasoned leaders, as well as a good way to bring any new leaders up to speed with the core competencies of their role.

From there, the room explores how successful teams use Continuous Improvement to not only improve the performance of processes and people, but to also improve the company culture. The goal is to become familiar with the core improvements available through Lean and Six Sigma, and to learn how to support our teams as we work together to drive waste out of the business.

**Participants Will “Brush Up On” and Recommit To:**
Workplace Safety & Environmental Compliance
The evolution of Supervision in the Workplace
Strategic, Tactical, Reactive, and Proactive Activities
Time Management & Prioritization Skills
Employee Engagement & Commitment
Improving Trust & Communication across Departments
Interviewing & Negotiation Skills
Situational Leadership for Coaching & Developing Others
Feedback, Discipline, and Confronting with Compassion
Effectively dealing with Substance Abuse & Violence
Plus any other topics requested before/ during the course

**Created & Facilitated by Value Stream Solutions:**
Value Stream Solutions Inc. was founded on the premise that companies should have the skills and abilities to continuously improve their performance year over year by engaging People, focusing on the Process, and delivering superior Product to their markets. We are a Training, Coaching, and Consulting company serving North American corporations in manufacturing and service industries. Our team has front-line expertise in Lean Enterprise, Six Sigma, Team Building, Leadership Development and Coaching. This gives us the ability to assist your needs to get the results you want. Our goal is to create self-sustaining capabilities within your organization.

Duration: 2 Full Days
Location: Classroom

Supervision & Leadership 1: Core Competencies

Quite often, we promote excellent operators into leadership roles. And while they have demonstrated skills and experience in our processes and products, we need to assist them in developing into capable supervisors, managers, and coaches. These front-line leaders influence the largest population of employees, and it is critical that this group has the opportunity to acquire and practice the new skills they need to excel.

If the course is dedicated to your teams, the course facilitator can work with you ahead of time to add in any specific tools or templates you would like your teams to use. Examples include printing samples of your Corrective Action Request (CAR) or 8D form(s) for quality or safety incident investigations right into the course materials. We want this workshop to have a very high relevance for your team. Please contact us to discuss course customization.

**Participants Will Learn & Apply These Skills:**
- Review of Workplace Safety & Environmental Legislation
- How Supervision has evolved in the Workplace
- Strategic, Tactical, Reactive, and Proactive Activities
- Time Management & Prioritization Skills
- Employee Engagement & Commitment
- Improving Trust & Communication across Departments
- Interviewing & Negotiation Skills
- Situational Leadership for Coaching & Developing Others
- Feedback, Discipline, and Confronting with Compassion
- Effectively dealing with Substance Abuse & Violence
- Plus any other topics requested before/ during the course

**Created & Facilitated by Value Stream Solutions:**
Value Stream Solutions Inc. was founded on the premise that companies should have the skills and abilities to continuously improve their performance year over year by engaging People, focusing on the Process, and delivering superior Product to their markets. We are a Training, Coaching, and Consulting company serving North American corporations in manufacturing and service industries. Our team has front-line expertise in Lean Enterprise, Six Sigma, Team Building, Leadership Development and Coaching. This gives us the ability to assist your needs to get the results you want. Our goal is to create self-sustaining capabilities within your organization.

Duration: 2 Full Days
Location: Classroom

Ever work on a problem only to look back 6 months later and say, “didn’t we already solve this issue?”

Sherlock Your Way to Solving Problems!

Most problem solving involves putting a Band-Aid on a symptom of the problem, not fixing the true cause. Why? Symptoms are easier to see. This problem-solving workshop will equip manufacturing professionals with actual problem-solving skills to get to the bottom of an issue, ensuring the right people are involved and that the solution sticks!
In the fast-paced manufacturing environment, effective problem solving is crucial for many reasons including maintaining production efficiency, improving quality, reducing costs, and driving innovation.
In this session, you team will:

- Be introduced to the value of problem solving in manufacturing
- Learn the PDCA methodology and how to apply it
- Explore root cause analysis techniques for any situation
- Learn why the right team members are crucial
- Discover effective leading change practices

**SCHEDULE:**   

**DURATION:** One Day Session

**LEARNING ENVIRONMENT:** In-Person, Classroom

EMC’s 6 week Building a Mentally Healthy Workplace program will arm your workforce with the necessary knowledge and tools to optimize engagement through psychological safety and wellbeing.

Building a Mentally Healthy Workplace

Organizations who make mental health a priority see better productivity, retention and morale, and working in a healthy, supportive environment is a must for today’s workers. Participants will gain confidence in navigating challenges relating to mental health in the workplace, and to play a proactive role in fostering balance, collaboration and positive mental health. This program gives participants clear direction on how to promote psychological wellness and contribute to a culture where every member of the team can bring their best selves to work.
 
**Micro-credential:** A Micro-credential in Psychological Health and Safety (Building a Mentally Healthy Workplace) will be issued upon the completion of all elements of the program, including the completion and presentation of a workplace performance project. All learning objectives will be considered met upon issuing of the digital badge.
 
**Format:**
- Facilitated virtually over Zoom
- 6 weeks consisting of weekly 3-hour sessions (24 hours total)
- Complete a Working WELL Road Map: a group project wherein participants apply their knowledge
 
**Topics include:**

*- What is mental health/psychological health and safety, and how is it relevant in the workplace?*
*- Examine the “Big 4”: four components of a psychologically safe and healthy workplace*

1. Culture

- Contributors to a healthy culture
- Stigma and mental health
- Work/life balance

2. Communication

- Leadership and clear expectations
- Duties and boundaries
- Psychological demands

3. Support

- Identifying signs of distress
- Conversation navigation 101
- Workload management

4. Contribution

- Employee recognition
- Growth and development
- Psychological ownership
- Equity, respect and belonging

*- Navigating barriers and best practice sharing*

- Facilitating access to support
- Improving knowledge of mental health resources, including EAP (Employee Assistance Program)
- Psychological protection
- Self care and resilience-building

*- Working WELL Road Map: apply your knowledge about the Big 4 to resolve a challenge in your workplace*
 
 
**Who is best suited for this program:**

- Supervisors and managers
- People leaders
- OHS specialists
- HR professionals
- JHSC (Joint Health & Safety Committee and union representatives
- Employee wellness champions in any role

**SCHEDULE:**  

October 21, 2024

Training is available in English.

EMC’s 4-week Problem Solving in the Workplace program is designed to equip workers with the critical thinking skills and a strategic plan to identify an issue, determine the route cause and develop a solution. 

Problem Solving in the Workplace

This program gives participants clear direction on how to meaningfully contribute to process improvements in the workplace. Participants will come away with new and improved confidence in problem solving, team collaboration, and time management in the context of continuous improvement as seen though a LEAN lens.
 
***Micro-credential:*** Upon completion of all requirements, and validation by the facilitator that learning outcomes have been achieved, participants will be issued a *Micro-credential in Problem-solving*.
 
**Format:**
- 4 x 3-hour virtually facilitated sessions over Zoom
- Applied learning through a Workplace Performance Project
- Self-directed eLearning modules
- Total time commitment between 20 and 25 hours
 
**Topics include:**

- Problem-solving in the workplace
- 7-Step Problem-Solving strategy
- Process Improvement
- Introduction to Lean Principles – 8 Deadly Wastes
- Collaboration
- Time Management
- Presenting ideas effectively
 
**Who is best suited for this program:**
- high-potential front-line workers
- lead hands
- new or current supervisors

**SCHEDULE:**  

October 15, 2024

Training is available in English.

Essential concepts and strategies for inclusivity

This program is designed for anyone that works  with, leads, or supports women apprentices, such as mentors, journeypersons, lead hands, supervisors and managers. Participants gain knowledge and skills to improve workplace culture and create inclusive environments that attract and retain diverse talent. 

Inclusive Workplace

### About the Program

This certificate program introduces participants to essential concepts and strategies that create inclusive workplaces for all employees, with a focus on women in skilled trades apprenticeships.

Participants gain knowledge and skills to improve workplace culture and create inclusive environments that attract and retain diverse talent.  By developing these skills, companies will experience greater respect and safety in the workplace, stronger team collaboration, higher productivity, positive workplace culture, and overall positive employee engagement.  

This program provides skills training using industry validated content, virtually facilitated learning blended with e-learning and an impactful workplace performance project. Sessions can be run in a cluster format with a blend of several different organizations in one session, or in a stand-alone format -private to just your organization. The program is offered in an online virtual format and provides ongoing support from professional trainers. 

### Learning Pathway

- The Impact of Bias 
- Creating a Culture of Inclusivity 
- Empowering Others through Mentorship 
- Promoting and Advocating  

**Workplace Performance Project (WPP)**

- Problem Solving Process 
- 5 Whys 
- Cost-Benefit Analysis 
- Project Planning & Execution 
- Data Collection & Analysis 
- Measuring Results 
- Public Speaking & Presentation Skills 

Engaged employees are more productive, loyal and drive profitability. 

**Register today!**

**SCHEDULE:** 

- October 23, 2024 

Senior Management Workshop Supporting Green and Sustainable Manufacturing Capabilities

Sustainable Manufacturing faces a few barriers to implementation; the first of which is a lack of awareness of the capabilities required, as well as the potential magnitude and appropriate priority for senior leadership and corporate levels. A key challenge in understanding the business case for sustainable manufacturing is a lack of awareness of profitable paths for securing your organization’s Environmental Social Governance (ESG) objectives.

Green Manufacturing Management Workshop

As the senior leadership complement to EMC’s MEC Green Skills in Manufacturing Certification Program, the Green Manufacturing Management Workshop is an industry-driven program designed to help Canadian manufacturing and related sector leaders, to better prepare for a more rapid transition to a green and low carbon / net zero, clean manufacturing ecosystem, with the profitable business case in mind. 

This workshop is recommended for senior manufacturing leadership, executive / c-suite, senior and operational management. Ideally, participants will be key decision makers related to company priorities, including (but not limited to) green/sustainable manufacturing, energy and resource management, approving / implementing carbon footprint reduction targets, and/or deploying ESG objectives.

**During this workshop, participants will learn to:**

- Understand what sustainable manufacturing means and how to develop green and sustainable initiatives;
- Design a credible and affordable path to achieve your organization’s ESG targets;
- Identify and quantify strategic opportunities for improvement; and
- Increase employee alignment, engagement and shift culture.

**Completion Requirements:**

To complete the workshop criteria necessary for certification, participants are committing complete the following elements over a 1 or 2-week period (depending on delivery format) including:

- Attend and participate in both (2) workshop modules (either virtual or in classroom). Each module is 1½ hours.
- Actively participate in workshop elements and discussion / Q&A sessions.
- Complete hands-on assignment using your facility’s own data to quantify potential economic, environmental and social gains potentially available to the facility(s) under your care.
- Draft a 2-to-3-page/slide strategy outline and rationale for deployment of sustainable manufacturing in your organization / facility.

**SCHEDULE:**  TBA

Training is available in English. 

**Ready for the next step in Green Skills in Manufacturing? See [EMC’s Green Skills in Manufacturing Certification Training program](https://emccanada.org/training/mec-green-skills-in-manufacturing) now, and keep building on your team’s knowledge!**

Grow a Sustained and Productive Workforce

Get new hires working faster and more efficiently.
Grow a sustainable and productive workforce.
The pandemic has wreaked havoc on supply chain/production planning, scheduling and staffing. With provincial forecasts predicting explosive growth, as leaders in your companies, you must be ready to compete for and retain new talent like never before.

New Hire Retention

Project Coordinator

Lynn Morris

### About the Program

This online pre-orientation program complements existing onboarding procedures by training new hires to be strong communicators and team players primed for success to increase productivity. The program focuses on essential skills like problem solving, collaboration, communications, and leadership through a foundation of mentorship so new hires can seamlessly integrate into the workforce.

**Get new hires working faster and more efficiently**
- MEC's online training time is 5-6 hours for new hires, and 1.5 hours for mentorship training for supervisors.
- Training is delivered virtually or through self-directed e-learning modules. Flexible options are available for employers and their current needs.

Engaged employees are more productive, loyal and drive profitability.

**Register today!**

Engage Your Employees in the Problem Solving Process

Participants work to identify a problem or opportunity within their organization and then plan and execute a workplace improvement project using the processes and tools introduced throughout the program. Participants gain hands on experience with conflict resolution, cross functional communications and how to work effectively as a team by building off of each other’s strengths. This project provides participants with knowledge, tools and confidence to use for future opportunities.

Production Worker

### About the Program

This certificate program is an initiative designed to help manufacturers increase their workforce productivity and become more competitive in a growing global marketplace. The Production Worker stream is designed to engage production workers in the problem-solving process and continuous improvement initiatives within the workplace. The program does this by focusing on the development of critical thinking, team work and workplace communications. Developing these skills supports increased productivity, improved workplace culture, enhanced team communication, higher employee engagement and overall promotes a collaborative working environment.

Manufacturing Essentials Certificate provides 40 hours (4-5 hours/week over 8 weeks) of skills training, using industry validated learning programs, live workshops, facilitated online learning with on-going support and assistance with professional trainers and a workplace action based learning project. Sessions can be run in a regional cluster format, which includes the blend of several different organizations in one session, or in a stand-alone format with just one organization.

### Learning Pathway

**Communication and Soft Skills Training**

- Team Building & Collaboration
- Working With Others Oral Communication
- Workplace Communication via documents, processes and meetings

**Problem Solving & Process Improvement Training**

- Problem Solving
- Action Planning
- Continuous Improvement
- Critical Thinking
- Communication
- Data Collection & Analysis

**Workplace Performance Project (WPP)**

- Identification of Challenges
- Exploring Opportunities 
- Team Building
- Conflict Resolution
- Project Planning & Execution
- Measuring Results

Engaged employees are more productive, loyal and drive profitability. 

**Register today!**

Upcoming Start Dates - Contact EMC's Learning Centre.


### NEWLY ENHANCED PROGRAM for new hires, with funded opportunities - [click here](https://offers.emccanada.org/mec).

**NEWLY ENHANCED PROGRAM SCHEDULE:**


Looking for funding?  Take a [look at COJG](https://www.tcu.gov.on.ca/eng/eopg/cojg/).

Encourage Critical Thinking, Leadership and Team Management

Participants use processes and tools introduced throughout the program to plan and execute a workplace performance project. They will gain hands on experience with conflict resolution, cross functional communications and how to work effectively as a team. This project provides participants with knowledge, tools and confidence to use for future improvement opportunities.

Supervisors and Managers

### About the Program

This certificate program is an initiative designed for current and high potential future Supervisors and Managers. The program focuses on encouraging the development of critical thinking, leadership and team management skills. Developing these skills supports increased productivity, improved workplace culture, enhanced team communication, higher employee engagement and overall promotes a collaborative working environment. With the help of a hands-on Workplace Performance Project participants don’t just learn new skills, but develop and enhance their skills to be able to apply their learning to their workplace.

This program provides skills training using industry validated content, live or virtually facilitated learning blended with e-learning and an action based workplace performance project. Sessions can be run in a cluster format - the blend of several different organizations in one session, or in a stand-alone format -private to just your organization. The program is offered in both online and in-person formats; both of which include ongoing support from professional trainers.

### Learning Pathway

**Communication and Soft Skills Training**

- Problem Solving & Critical Thinking
- Business Case Presentations 
- Conflict Resolution
- Leading & Motivating
- Continuous Improvement 
- Coaching
- Team Communication & Management 
- Equity, Diversity & Inclusion

**Problem Solving & Process Improvement Training**

- Problem Solving 
- Action Planning
- Continuous Improvement
- Critical Thinking
- Communication 
- Data Collection & Analysis

**Workplace Performance Project (WPP)**

- Identification of Challenges
- Exploring Opportunities 
- Team Building
- Conflict Resolution
- Project Planning & Execution
- Measuring Result

**Who is best suited for this program**

Supervisors, Team Leads and those with high potential to become people managers in the future.

If sending multiple participants, we highly encourage the inclusion of employees from different teams or diverse backgrounds to enhance hands-on learning. 

**SCHEDULE:**

VIRTUAL SESSION: 
October 4, 2024

### [REGISTER HERE-October 4{external-link}](https://learning.emccanada.org/mecsupervisormanageroct4)

### NEWLY ENHANCED PROGRAM for new hires and recently promoted employees, with funded opportunities - [click here](https://offers.emccanada.org/mec).

**NEWLY ENHANCED PROGRAM SCHEDULE:**
- September 11, 2024 (10 weeks)
- October 2, 2024 (10 weeks)

Looking for other funding opportunities?  Take a [look at COJG](https://www.tcu.gov.on.ca/eng/eopg/cojg/).

Enhance Leadership in Manufacturing

Participants work to identify a problem or opportunity within their organization and use problem solving methodology and tools to execute a Workplace Performance Project. Participants gain hands-on experience with problem solving, project management, and how to work effectively as a team by building off of each other’s strengths. This project provides participants with  knowledge, tools and confidence to use for future improvement opportunities.

Leadership

### About the Program

This certificate program is designed to enhance leadership in manufacturing and increase performance of the workforce. This program is designed for Supervisors, Managers and those in Leadership looking to enhance their skills. Participants will gain knowledge and skills to lead engaged, high-performing teams and to become not only people leaders but leaders of organizational culture. By developing these skills, companies can expect stronger team collaboration, higher productivity, fewer conflicts, positive workplace culture, overall better employee engagement.

This program provides skills training using industry validated content, live or virtually facilitated learning blended with e-learning and an action based workplace performance project. Sessions can be run in a cluster format - the blend of several different organizations in one session, or in a stand-alone format -private to just your organization. The program is offered in both online and in-person formats; both of which include ongoing support from professional trainers.

### Learning Pathway

**Communication and Soft Skills Training**

- Team Coaching
- Effective Feedback
- Adaptable Leadership
- Developing Employees
- Team Communication
- Conflict Resolution
- Team Building & Collaboration
- Equity, Diversity & Inclusion
- Public Speaking & Presentation Skills

**Workplace Performance Project (WPP)**

- Problem Solving
- Project Planning
- Root Cause Analysis
- Data Collection & Analysis
- Cost-Benefit Analysis
- Project Planning & Execution
- Measuring Results
- Public Speaking & Presentation Skills

Engaged employees are more productive, loyal and drive profitability. 

**Register today!**

**SCHEDULE:**
September 26th, 2024

### [REGISTER HERE-September 26{external-link}](https://learning.emccanada.org/mecleaderhipsept26)

Expanding Health & Safety Knowledge

This program is designed for Ontario companies interested in improving or enhancing their existing health and safety commitment and knowledge base. It is a course designed to clarify legal requirements surrounding health and safety, and examine the importance of a proactive approach to keeping workers protected. The Workplace Performance Project (WPP) provides a structured methodology to support participants in identifying opportunities to improve their employees’ health and safety.

Health & Safety

### About the Program

This certificate program is an initiative designed for those looking to enhance the Health and Safety of their workplaces. This program is designed for Health and Safety Stakeholders looking to enhance their knowledge and skills. The program focuses on encouraging the development of Health and Safety Knowledge, Best Practices, Problem Solving and Critical Thinking. Through a hands-on Workplace Performance Project participants are able to apply their learning on a project that helps to promote a healthy and safe work environment. By developing these skills, companies can expect stronger health and safety awareness, a positive workplace culture, and overall better employee engagement.

This program provides skills training using industry validated content, live or virtually facilitated learning blended with e-learning and an action-based workplace performance project. Sessions can be run in a cluster format - the blend of several different organizations in one session, or in a stand-alone format - private to just your organization. The program is offered in both online and in-person formats; both of which include ongoing support from professional trainers.

### Learning Pathway

**Communication**

- Problem Solving & Critical Thinking
- Business Case Presentations 
- Conflict Resolution
- Leading in H& S
- Working with others to achieve a H & S goal

**Problem Solving & Process Improvement Training**

- Problem Solving 
- Action Planning
- Continuous Improvement
- Critical Thinking
- Communication
- Data Collection & Analysis
- Outcomes and Follow Up

**Workplace Performance Project (WPP)**

- Identification of Challenges
- Exploring Opportunities
- Team Building
- Conflict Resolution
- Project Planning & Execution
- Measuring Results

Engaged employees are more productive, loyal and drive profitability. 

**Register today!**

**SCHEDULE:**
Upcoming Start Dates - Contact EMC's Learning Centre.

Looking for funding?  Take a [look at COJG](https://www.tcu.gov.on.ca/eng/eopg/cojg/).

Raise Knowledge, Experience and Execution Strategies for Problem Solving

Participants use customized tools and processes throughout the program to learn, plan and execute a workplace performance project that will benefit them, their team and company. They will gain hands on experience with applying the A3 and PDCA approach to problem solving regardless of type of challenge faced.

Productivity and Continuous Improvement

### About the Program

This certificate program is an initiative designed for high potential (promotable) employees, existing support staff and leaders of all levels. The program focuses on raising the knowledge, experience and execution of problem solving and continuous improvement throughout organizations. Through presentation, discussion and group learning, participants will apply their experiences by completing a Workplace Performance Project (WPP) suitable to test their skills and abilities in leading a team to get results. Developing these skills supports increased productivity, improved workplace processes and culture, enhanced team communication, higher employee engagement and overall promotes a collaborative working environment.

This project provides participants with knowledge, tools and confidence to use for future improvement opportunities. This program provides skills training using industry validated content, live or virtually facilitated learning blended with e-learning and an action based workplace performance project. Sessions can be run in a cluster format - the blend of several different organizations in one session, or in a stand-alone format -private to just your organization. The program is offered in both online and in-person formats; both of which include ongoing support from professional trainers.

### Learning Pathway

**Root Cause Problem Solving & Process Improvement**

- Problem Solving and Critical Thinking
- Business Case 
- Presentations
- PDCA - Plan, Do, Check, Act
- A3 Problem Solving
- Measurements
- Project Leadership

**Execution of Projects**

- In Class Activities
- Homework Assignments
- Workplace Performance (Improvement) Project

**Workplace Performance Project**

- Trial for both Participant and Employer
- Hands on Experience
- Mentorship

Engaged employees are more productive, loyal and drive profitability. 

**Register today!**

Looking for funding?  Take a [look at COJG](https://www.tcu.gov.on.ca/eng/eopg/cojg/).

Are you a Nova Scotia manufacturer?  Contact our [Learning Centre](mailto:learningcentre@emccanada.org) for funding opportunities.

Incorporate Mental Health and Wellness into Your Organization

Management experts agree: psychological health and safety is just as important to manufacturing workers as physical health and safety are. During this eight-week course, you’ll learn how to stoke a positive workplace culture, reduce absenteeism, and improve employee engagement by implementing strong mental health practices into your organization’s activities.

Psychological Health & Safety

### About the Program

This certificate program will give your team members the tools they need to optimize productivity and engagement by being proactive about psychological health at work.  Guided by Canada’s best practice guidelines, the National Standard on Psychological Health & Safety in the Workplace, this 8-week program explores the multi-faceted implications of mental health in manufacturing settings.  Forward-thinking organizations across the country are recognizing the impressive R.O.I. and ethical responsibility of incorporating psychological wellness into traditional occupational health and safety policies and practices.  If your organization is aiming to reduce absenteeism, improve morale and organizational culture, facilitate recruitment and retention,and earn its place as a Leader of Industry, this is a training opportunity you won’t want to miss.  This course brings theoretical concepts to life through practical skill development, translating knowledge to action and engaging participants in applying the National Standard to their own work environments.  

### Learning Pathway

- Leadership
- Communication
- Engagement
- Legal Obligations
- Equity and Inclusion
- Optimization of Organizational Resources
- Recruitment Strategy
- Work/Life Balance
- Employee Recognition
- Organizational Culture
- Psychological Ownership
- Respect in the Workplace
- Providing Effective Support to Employees in Distress

**Workplace Performance Project**

- Problem Solving
- Project Planning
- Root Cause Analysis
- Cost-Benefit Analysis
- Project Planning and Execution
- Measuring Results
- Public Speaking and Presentation Skills

Participants work to identify a problem or opportunity within their organization and use problem solving methodology and tools to execute a Workplace Performance Project. Participants gain hands-on experience with problem solving, project management, and how to work effectively as a team by building off of each other’s strengths. This project provides participants with knowledge, tools, and confidence to use for future improvement opportunities. 

This program provides skills training using industry validated content and an action-based workplace performance project. Sessions can be run in a cluster format –the blend of several different organizations in one session, or in a stand-alone format –private to just your organization. The program is offered in both online and in-person formats; both of which include ongoing support from professional trainers.

**Who is best suited for this program**

- Those in Supervisor, Management and Leadership Positions
- Human Resource professionals
- Health & Safety Coordinators
- JHSC [Joint Health & Safety Committee] members / union representatives
- Employee Wellness Champions in any role

Engaged employees are more productive, loyal and drive profitability. 

**Contact us today to express your interest in this stream!**

Green Skills in Manufacturing Certification Training is designed for manufacturers looking to prepare for a transition to a green and low carbon clean economy, while addressing significant gaps in green skills and capabilities, and shortages in the workforce. Providing energy management and green essentials for the Canadian manufacturing workforce, this training will enable participants to learn, understand, plan and implement needed industry solutions.

Green Skills in Manufacturing

### About the Program

EMC’s Green Skills in Manufacturing Certification Training is an industry driven program designed to help Canadian manufacturers and other related sectors, to prepare for a more rapid transition to a green and low carbon net zero, clean manufacturing ecosystem.

This program combines hybrid approach, delivering expert virtual instruction by subject matter leaders in the field with hands on application of the skills learned deployed each week in your own production facility. Providing energy management and green essentials, this program will enable participants to learn, understand, plan implement and repeat effective sustainability solutions manufacturers need.

### Learning Pathway

- Understand what sustainable manufacturing means and how to develop green and sustainable initiatives
- Engage and align senior leadership, peers and operations staff in sustainable manufacturing
- Design a credible and affordable path to achieve your organization’s ESG targets
- Identify and quantify strategic opportunities for improvement and
- Increase employee alignment engagement and shift culture

EMC’s Green Skills in Manufacturing Certification Training will be delivered in 8 modules, over 8 weeks at 3 hours per module and will include a Workplace Performance Project (WPP) designed to identify and achieve results. Total time for participant completion is estimated at under 40 hours 3hrs x 8 modules 24 hours up to 16 hours for WPP.

### Workplace Performance Project

Participants work to identify a problem or opportunity within their organization and use problem solving methodology and tools to execute a Workplace Performance Project. Participants gain hands-on experience with problem solving, project management, and how to work effectively as a team by building off of each other’s strengths. This project provides participants with knowledge, tools, and confidence to use for future improvement opportunities. 

This program provides skills training using industry validated content and an action-based workplace performance project. Sessions can be run in a cluster format –the blend of several different organizations in one session, or in a stand-alone format –private to just your organization. The program is offered in both online and in-person formats; both of which include ongoing support from professional trainers.

Upon successful completion of this certification training, participants receive Manufacturing Essentials Certification and an industry recognized Green Skills micro credential.

**Who is best suited for this program**

This program is recommended for manufacturing managers, supervisors, team and program delivery leaders, that are directly responsible for energy management, sustainable manufacturing and measuring and implementing GHG emissions and carbon footprint reduction initiatives.

**Contact us today to express your interest in this stream!**


An equitable and inclusive workplace is crucial for modern manufacturers in their ability to attract and retain top talent, increase employee engagement, and drive organizational success. 

Equity, Diversity and Inclusion

In this module, you’ll be introduced to key EDI terms, principles, and practical strategies for improving EDI in your workplace. By encouraging open-minded dialogue and self-reflection, you’ll be better equipped to contribute to a culture where everyone feels valued and heard.

Working at Heights training is valid for three (3) years from the date of successful completion of an approved program. After three (3) years, all learners who wish to maintain the validity of their Working at Heights training need to successfully complete a refresher training course.

Working at Heights Refresher

Working at Heights refresher training reinforces key learning outcomes for workers who are exposed to the danger of a fall on construction projects. All workers must be able to demonstrate their knowledge of the correct use of fall protection equipment.

During this refresher training you will discuss;

- Barriers, guardrails and safety nets
- Personal fall protection equipment (including practical demonstration) and detailed calculations of fall distances
- Anchor points
- Work positioning systems, work access equipment and platforms
- Rescue planning
- Applicable regulatory and equipment changes

Participants of the Working at Heights Refresher training will be required to provide photo identification on the day of training (driver’s license or photo health card are acceptable) and show proof of successful completion of an approved Working at Heights program (card containing a learner ID number as provided from the MLTSD).

**SCHEDULE:**

Barrie – August 16, 2024
Barrie – September 16, 2024
Ottawa – August 22, 2024
Ottawa – October 11, 2024
London – August 23, 2024
London – September 30, 2024

Training is available in English. 

**Ready for the next step in Health and Safety training? See [EMC’s Health and Safety MEC program](https://emccanada.org/certifications/mec-health-and-safety/) now, and keep building on your team’s knowledge of modern Health and Safety practices!**

The first stage of JHSC training centres around identifying and preventing workplace hazards through the supervision of Safety Representatives and the compliance of employees and managers. This course provides a solid foundation for understanding JHSC-implemented measures, and represents a manufacturing organization’s first steps towards keeping their workforce protected.


Joint Health & Safety Committee Certification – Part One

**Course Summary:**

As mandated by Ontario’s Occupational Health and Safety Act, all workplaces that employ more than 20 labourers must establish and maintain a Joint Health and Safety Committee (JHSC) to oversee and ensure the protection of their workers. In this course, participants will discuss why Joint Health and Safety Committees are important, examine the Occupational Health and Safety Act’s various requirements and penalties, and identify opportunities for improved Health and Safety measures in their own organizations. 

The first stage of JHSC training centres around identifying and preventing workplace hazards through the supervision of Safety Representatives and the compliance of employees and managers. This course provides a solid foundation for understanding JHSC-implemented measures, and represents a manufacturing organization’s first steps towards keeping their workforce protected.

**Discussed Topics:**

- Introduction to the Occupational Health and Safety Act — requirements, penalties, and particularities. 
- Introduction to Joint Health and Safety Committees and related policies and programs. 
- Duties performed by Joint Health and Safety Committees. 
- Identifying workplace hazards through risk assessments and investigations.
- Employee responsibilities and rights regarding Health and Safety. 
- Workplace accident response activities. 
- Supporting your organization’s Joint Health and Safety Committee. 



**DURATION:** Three (3) Day-Long Sessions

**LEARNING ENVIRONMENT:** Participant Facilities or In-Person Classroom

**SCHEDULE:**

August 28, 2024
September 25, 2024
October 23, 2024

Training is available in English. 

**Ready for the next step in Health and Safety training? See [EMC’s Health and Safety MEC program](https://emccanada.org/certifications/mec-health-and-safety/) now, and keep building on your team’s knowledge of modern Health and Safety practices!**

Earn a Microcredential

This training course equips participants with the principles and tools of Lean Thinking, enabling them to streamline manufacturing processes, reduce waste, and enhance productivity. Learn essential concepts like Takt Time, One Piece Flow, and Value Stream Mapping, and embrace the Kaizen approach for continuous improvement. Master the PDCA method to generate effective solutions and achieve continuous growth in your workplace. 

Lean Fundamentals

*This training course includes the following 6 modules and a hands-on project:*

### Module 1: Introduction to Lean Thinking

This module will introduce you to Lean Thinking which is a methodology that can help you work smarter, not harder. Lean Thinking helps prepare you for employment in manufacturing, participate as a member of a Lean or Continuous Improvement team, and further the skills to become a Lean Leader. 

### Module 2: Fundamentals of Lean Thinking

This module will build off what you have learned in the introduction to Lean Thinking module and will highlight the four fundamentals of Lean Thinking: Takt Time, One Piece Flow, Standard Work, and Pull Systems. By understanding these fundamentals and using them together, organizations can harness the power of Lean Thinking in order to deliver products of the highest quality at lower costs and with shorter lead times. 

### Module 3: Primary Tools of Lean

So far weʹve introduced you to Lean Thinking and some of its fundamental concepts. This module will build from what youʹve learned so far and introduce you to some of the tools used by Lean Thinking companies including Setup Time Reduction, the 5S Method, and Visual Control. These are simple, effective tools used by Lean thinkers to create process capacity, process capability, and make problems visible for further improvement. The last two modules introduced you to the philosophy driving Lean thinking and this course will show you how to begin implementing it. 

### Module 4: Thinking in Value Streams

As weʹve learned in the introduction, fundamentals, and primary tools courses, Lean thinking is all about identifying and eliminating waste in our business practices. This module will build on what youʹve learned and introduce you to Value Stream Mapping; a useful tool businesses can use to begin their Lean transformations. Understanding value streams helps to combat waste that is inherent to batch processing by reorienting the way we think about our operations and integrating processes instead of segregating them. 

### Module 5: Kaizen: Learn by Doing

When we looked at value streams, we learned that when we map out our desired future state it often becomes clear there are processes that need improvement. Kaizen is a method that helps us to make those improvements by focusing on everyday changes that can be made in our workspaces. Itʹs about identifying problems and implementing better ways to do work by simplifying tasks. If our future state maps show us where we want to get to, then Kaizen is how we can begin implementing it! 

### Module 6: Implementing Good Ideas

Good ideas come from everywhere, but where do they start? Do good ideas just pop into our heads? Is there a reason? How will we know if our ideas are good ones, or if they work? In this final module in our Lean Thinking series, we will explore the PDCA method, which stands for “Plan, Do, Check, Act”. PDCA is a methodology that helps us to structure the way we think about a problem so we have a better chance of generating effective solutions that can help us work towards continuous improvement in our workplaces. 

### Hands-on Lean Fundamentals Project

This short project helps learners to understand how to apply the lessons they have learned through the course within the workplace and everyday life. 

### [REGISTER HERE{external-link}](https://learningcentre.cmn-rmc.ca/student/MyCourse.aspx?attempt=0&id=f43096fd-f881-44ab-b2eb-9e19dde866a3&categoryid=&programid=eb75b7a1-9612-4cb1-8ec4-f44c31907fd2&returnUrl=ContentPage.aspx?PageID=1982eae4-a63c-5077-e825-f995a608fa46/)

***What is a Microcredential?***
An award presented after completing a collection of learning activities of high value. Microcredential programs usually include hands on components or a blend of different learning formats.

Are you a Nova Scotia manufacturer?  Contact our [Learning Centre](mailto:learningcentre@emccanada.org) for funding opportunities.

An interactive workshop

By modelling, guiding, and reinforcing the skills that will support the individual’s goals, a leader can play an integral role in building capacity in those around them. 

Leadership in the Workplace 

### Course Summary

Leadership is more than simply managing people and telling them what to do. True leadership is about motivating and guiding an individual or team to set goals and reach their full potential. An effective leader has strong emotional intelligence, i.e., self-awareness, empathy, and communication skills, which helps them to connect with those around them. Good leaders can come from anywhere but will have a strong sense of their own strengths and a willingness to invest in the development of others. It is critical to have the ability to meet people where they are by adjusting their leadership style to fit the situation or person. By modelling, guiding, and reinforcing the skills that will support the individual’s goals, a leader can play an integral role in building capacity in those around them. 

### Participants will:

- Recognize the difference between managing people and leading people
- Understand the key qualities of an effective leader
- Understand the role of effective feedback in helping to build others’ skills 
- Identify their own default leadership style
- Recognize the power of situational leadership to meet people where they are
- Reflect on their emotional intelligence and the role it plays in leadership
- Learn strategies to motivate others and help build actionable goal setting plans

**DURATION:** 3 hours

**LEARNING ENVIRONMENT:** Virtual

**SCHEDULE:**  

September 12, 2024
December 5, 2024

Training is available in English.

### [REGISTER HERE-September 12{external-link}](https://learning.emccanada.org/leadershipworkplacesep12)
### [REGISTER HERE-December 5{external-link}](https://learning.emccanada.org/leadershipinworkplacedec5)

Embark on a rewarding journey in advanced manufacturing with this comprehensive program. Explore an array of courses covering key topics such as accountability, adaptability, automation, blueprint reading, electrical circuits, hydraulics, lean thinking, robotics, and more. Gain in-depth knowledge and skills essential for success in the skilled trades. 

Skilled Trades in Advanced Manufacturing - Learning Path

Working in a cutting-edge industry. Doing interesting work that has a real impact on the world. Having opportunities to learn, grow and advance. Enjoying a stable, fulfilling long-term career. Sound good? Then you should consider a career in the skilled trades in advanced manufacturing.

The following courses are included in this program:

- Accountability in the Workplace
- Adaptability and Resilience
- Additive Manufacturing
- Advanced Topics
- Applying Code Requirements to Motor Circuits
- Attitude in the Workplace
- Automation
- Bearings
- Blueprint Reading
- Chain Drives
- Communications
- Concepts of Pressure and Flow
- Contamination and Filtration
- Couplings
- Data & Connectivity
- DC Motors
- Directional Control Valves
- Effective Problem Solving
- Electrical Circuits
- Electrical Code
- Electrical Fundamentals Introduction
- Electrical Motor Control Components
- Electrical Motor Controls Introduction
- Electronic Signals
- Flow Control Valves
- Fundamentals of Lean Thinking
- Gears
- Giving and Receiving Feedback
- Health and Safety 101
- Hydraulic Cylinders and Motors
- Hydraulic Fluids
- Implementing Good Ideas
- Installation and Leveling
- Interpreting Motor Nameplate Data
- Introduction to Lean Thinking
- Introduction to Team Building
- Kaizen: Learn by Doing
- Lubrication
- Managing Conflict and Difficult Interactions
- Manufacturing - A Career with Potential
- Ohm's Law
- Overview of Control Systems
- PLC Structure and Organization
- Pneumatic Components
- Pneumatic Operations
- Pneumatic Theory
- Pressure Control Valves
- Primary Tools of Lean
- Pumps
- Reservoirs and Piping
- Robotics and Advanced Motion Systems
- Seals 
- Shafts and Attachments
- Shop Practices
- Single Phase AC Motors
- Skilled Trades in Advanced Manufacturing
- Thinking in Value Streams
- Threads and Fasteners
- Three Phase AC Motors

The following comprehensive resources are included as well:

- Employability Skills Introduction
- Hydraulic Introduction 
- Lean and Continuous Improvement Introduction
- Mechanical Power Transmissions Introduction
- Pneumatics Introduction
- Pneumatics Introduction

***What is a Microcredential?***
An award presented after completing a collection of learning activities of high value. Microcredential programs usually include hands on components or a blend of different learning formats.

### [REGISTER HERE{external-link}](https://learningcentre.cmn-rmc.ca/student/MyCourse.aspx?attempt=0&id=661cdfa3-0c62-4747-8a63-3ce94ed16611&categoryid=&programid=eb75b7a1-9612-4cb1-8ec4-f44c31907fd2&returnUrl=ContentPage.aspx?PageID=1982eae4-a63c-5077-e825-f995a608fa46)

This is a refresher program where we review the key elements of our standard forklift certification training.

Forklift Safety Training Refresher

**Course Summary:**

This Forklift Safety Training Refresher is not recommended for new forklift operators or those who have not taken a CSA compliant Forklift Safety Training program in the past 5 years.

**Discussed Topics:**

- The legal requirements
- Causes of forklift related accidents
- Hazards associated with the operation of a forklift, equipment, environment, and materials you handle
- How to ensure the safety of other workers in the area
- How to Inspect your lift truck
- Lift truck stability triangle and trapezoid, centre of gravity load, capacity of your lift truck or forklift
- The effects of speed, acceleration, sharp cornering, etc.
- Main components of the lift truck with emphasis on the lifting/handling systems and their basic functions
- The hazards associated with the workplace in which he/she will be working. Creation of Safety Rules to follow
- Fueling of a lift truck including Propane, Diesel and Batteries
- How operators can make a difference
- Course includes one documented Driving Evaluation of the operators driving skill

**SCHEDULE:**

September 19, 2024
October 3, 2024
November 5, 2024

Training is available in English. 


This is a discussion based re-certification training program that is targeted to those workers who have previously taken the Elevating Work Platform Certification training program.  This course reviews the operation of elevating work platforms including scissor lifts, zoom-boom lifts and articulating lifts.

Elevated Work Platforms Refresher

**Course Summary:**

Competent operators must know not only how to operate the particular class of Elevating Work Platforms to which they will be operating, but also be aware of the hazards associated; they must be able to operate the equipment in a manner that protects both their own safety and the safety of others in the workplace. Expect the theory elements of this training session to last about 4 hours, then if the equipment is available, we will conduct operator practical evaluations. 

**Discussed Topics:**

- Legislative Requirements
- Operator Qualifications
- Hazards—People, Equipment, Material, and Environment
- Workplace Pre-Use Inspections
- Characteristics of Scissor Lifts and Vertical Mast Lifts
- Characteristics of Articulating and Telescopic Boom Lifts
- Equipment Inspections and Operational Stability
- Fall Protection
- Rescue Planning

**SCHEDULE:**

February 2, 2024

Training is available in English. 


The Ministry of Labour, Training & Skills Development (MLTSD) has established a new training standard that is now in effect as of March 1st, 2016. If your business has over 20 employees and a current need to get staff certified, you are required to complete this training.

JHSC Refresher Certification Training

**Course Summary:**

**Refresher Training**
1 day (8 hours)
 
**Review Key concepts from Part 1 & Part 2 training**
- Review the roles, duties, and responsibilities of workplace parties
- Review the rights, duties, and functions of the JHSC
- Review concepts of the hazard recognition, assessment, and control, and evaluation of the hazard controls and a Hazard Management Tool

**Describe changes or updates to relevant legislation, standards, codes of practice and occupational health and safety best practices
**
- Describe new advances in occupational health and safety best practices, if any, in the last three years.
- Describe hazards that have emerged in the committee member’s workplace in the last three years.

**Provide opportunity for learners to share JHSC best practices and to discuss JHSC challenges and potential resolutions
**
- Share challenges based on the committee member’s experience as a JHSC member
- Share best practice based on the committee member’s experience as a JHSC member
- Brainstorm approaches to resolve challenges

**DEVELOPMENT OF EFFECTIVE “JOINT HEALTH AND SAFETY COMMITTEES” (JHSC)
**

- JHSC Members who have completed Part 1 and 2 training are required to take Refresher training every 3 years in order to maintain their certification.

**SCHEDULE:**

August 19, 2024
September 12, 2024 
October 7, 2024

Training is available in English. 


This is a discussion based certification training program that reviews the operation of elevating work platforms including scissor lifts, zoom-boom lifts and articulating lifts. 

Elevated Work Platforms

**Course Summary:**

This is a discussion based certification training program that reviews the operation of elevating work platforms including scissor lifts, zoom-boom lifts and articulating lifts.  Competent operators must know not only how to operate the particular class of Elevating Work Platforms to which they will be operating, but also be aware of the hazards associated; they must be able to operate the equipment in a manner that protects both their own safety and the safety of others in the workplace. Expect the theory elements of this training session to last about 6 hours, then if the equipment is available, we will conduct operator practical evaluations.

**Practical evaluations**

Every participant will go through a practical evaluation after training on the equipment they are likely to be using. These evaluations are a test of the workers’ familiarity and experience level of the equipment.

If your workers are attending one of our training centers, we have a variety of elevated work platforms on site that they can use for their practical evaluations.  You can do evaluations on multiple pieces of equipment.

**Discussed Topics:**

- Legislative Requirements
- Operator Qualifications
- Hazards—People, Equipment, Material, and Environment
- Workplace Pre-Use Inspections
- Characteristics of Scissor Lifts and Vertical Mast Lifts
- Characteristics of Articulating and Telescopic Boom Lifts
- Equipment Inspections and Operational Stability
- Fall Protection
- Rescue Planning

**SCHEDULE:**

December 11, 2024

Training is available in English. 

SFU Mechatronics, in partnership with EMC

Your participating employees will be trained to help your company to embrace the opportunities offered by Industry 4.0, leading to increased efficiency and productivity.

Industry 4.0 and Smart Manufacturing 2

Smart Manufacturing Bootcamps - in partnership with Simon Fraser University.

A smart factory is an interconnected network of machines, processes, communication systems, and computing power. It is a cyber-physical system that uses advanced technologies such as artificial intelligence (AI) and machine learning (ML) to analyze data, drive automated processes, and to improve productivity, safety, product quality, and customer experience. 

**### LEARNING OBJECTIVES**

- Learn the architecture and building blocks of smart factories, in particular, how the integration of the smart factory building blocks improves quality and productivity.
- Gain hands-on training using state-of-the-art Industry 4.0 smart factory from SMC. The training equipment includes programmable logic controllers (PLCs), collaborative robots, vision and RFID sensors, and digital twins.

**### TOPICS**

- Fundamental Concepts and Architecture of Smart Factories (2 Hours)
- Fundamentals of Industrial Controllers (2 Hours)
- Artificial Vision Systems (2 Hours)
- RFID Technologies for Traceability (2 Hours)
- Collaborative Robots (Cobots) (2 Hours)
- Digital Twins (2 Hours)
- Laboratory Demonstrations using State-of-the Art Industry 4.0 Smart Factory Facility (4 Hours)

**### ADMISSION REQUIREMENTS**

- Successful completion of [Industry 4.0 and Smart Manufacturing 1](https://emccanada.org/training/industry-40-and-smart-manufacturing-1)

Session dates to be announced.

EMC Members receive 10% discount on registration fees.

Industry 4.0 and Smart Manufacturing 1

Technology is only as good as the individuals trained to use it. Smart Manufacturing’s ultimate success depends on a highly skilled workforce, but currently, digitally skilled labor in the Canadian manufacturing sector is in short supply. To address this education gap, our Smart Manufacturing Bootcamp short courses provides opportunities for professionals in manufacturing, engineering, and management to learn how industry 4.0 technologies are applied to drive value for businesses, through both lectures and hands-on training using our state-of-the-art smart factory equipment.

### **LEARNING OBJECTIVES**

- Learn how the integration of data, connectivity, and advanced automation improves the visibility and transparency over the entire manufacturing enterprise which further enhances productivity.
- Establish a foundational understanding of smart manufacturing including core underlying technologies.

### **TOPICS**

- Fundamental Concepts, Case Studies, Applications, and Driving Forces of Industry 4.0 (2 Hours)
- Advanced Automation in Smart Manufacturing (2 Hours)
- Fundamentals of Industrial Internet of Things (I-IoT) (4 Hours)
- Data Analytics Basics (2 Hours)
- Artificial Intelligence (AI) and Machine Learning (ML) in Smart Manufacturing Systems (2 Hours)
- Laboratory Demonstrations using State-of-the Art Industry 4.0 Smart Factory (4 Hours)

### ADMISSION REQUIREMENTS

- Any  professionals working in manufacturing, engineering, management, consulting, or other related fields.

Session runs November 24-25, 2023.

EMC Members receive 10% discount on registration fees.



Manufacturing - A Career With Potential

Contributing to an important Canadian industry. Making things that people use every day. Working with interesting technology. Doing active work that keeps you thinking and moving. Having a well-paying, stable, meaningful career. Sound good? Then you should consider a career in manufacturing. 

### [REGISTER HERE{external-link}](https://learningcentre.cmn-rmc.ca/student/MyCourse.aspx?id=2b2054e4-b143-4bc4-b767-53e7436927ed&categoryid=&programid=eb75b7a1-9612-4cb1-8ec4-f44c31907fd2&returnUrl=ContentPage.aspx?PageID=1982eae4-a63c-5077-e825-f995a608fa46)

Managing Conflict and Difficult Interactions

In this module we will explore conflict in the workplace and ways to successfully manage difficult interactions. Working well with others and the ability to communicate thoughtfully and respectfully are strong predictors of workplace success. 

### [REGISTER HERE{external-link}](https://learningcentre.cmn-rmc.ca/student/MyCourse.aspx?id=63030eff-756a-4c9d-8b35-c5b57f941297&categoryid=&programid=eb75b7a1-9612-4cb1-8ec4-f44c31907fd2&returnUrl=ContentPage.aspx?PageID=1982eae4-a63c-5077-e825-f995a608fa46)

This module highlights the importance of feedback as a crucial tool for training, growth, and development in any workplace, emphasizing the significance of honing the skill of giving and receiving high-quality feedback relevant to all employees.

Giving and Receiving Feedback

Feedback is a critical tool in training, growth, and development no matter where you work, or what your role, the only way to improve is with feedback. Giving and receiving feedback is a skill that is relevant to all employees. This module will explore the role of feedback in the workplace and how you can learn how to give and receive high-quality feedback.

### [REGISTER HERE{external-link}](https://learningcentre.cmn-rmc.ca/student/MyCourse.aspx?id=597d1c85-70c4-44ce-b2f3-11780b6c02ba&categoryid=&programid=eb75b7a1-9612-4cb1-8ec4-f44c31907fd2&returnUrl=ContentPage.aspx?PageID=1982eae4-a63c-5077-e825-f995a608fa46)

This module emphasizes the significance of clear communication in manufacturing businesses, covering active listening, feedback, non-verbal cues, and a five-step communication method to enhance interactions for seamless success in complex manufacturing systems and processes.

Communications

A manufacturing businessʹ success depends on clear communication. Modern manufacturing is complex. The many systems and processes of a modern manufacturing company depend on one another for success. In this module, you will learn about the importance of active listening and feedback, reading, non-verbal communication, and the five-step communication method to effectively handle your various interactions with others throughout the workday.

### [REGISTER HERE{external-link}](https://learningcentre.cmn-rmc.ca/student/MyCourse.aspx?id=3fc3b341-4f35-4823-8d54-b7e7bc3a2085&categoryid=&programid=eb75b7a1-9612-4cb1-8ec4-f44c31907fd2&returnUrl=ContentPage.aspx?PageID=1982eae4-a63c-5077-e825-f995a608fa46)

Our attitude and accountability affect how we work with others and how other people see us. Employers want people with positive attitudes and who own the actions they take, both good and bad. This module will help you learn behaviours that will give the right message about your attitude at work. 



Attitude in the Workplace

In this course, participants will explore the significant impact of attitude and accountability on workplace dynamics and personal reputation. Learn how fostering a positive attitude and taking ownership of actions, whether positive or challenging, contributes to a successful manufacturing career. By cultivating these behaviours, participants will build a positive professional image and become sought-after employees in the manufacturing industry.

### [REGISTER HERE{external-link}](https://learningcentre.cmn-rmc.ca/student/MyCourse.aspx?id=b814fac7-e858-4a86-80d9-cef0205eef7c&categoryid=&programid=eb75b7a1-9612-4cb1-8ec4-f44c31907fd2&returnUrl=ContentPage.aspx?PageID=1982eae4-a63c-5077-e825-f995a608fa46)

This course empowers participants to nurture essential soft skills of adaptability and resilience in the manufacturing industry, learn their importance, and strategies to strengthen these skills for thriving in a dynamic business landscape.

Adaptability and Resilience

Increasingly, businesses are recognizing the power of having a workforce that is both adaptable and resilient. Fortunately, these soft skills are just that – skills! Which means that you can work towards strengthening them. This module will look at both skills – what they mean, why they matter and how to strengthen them. 

### [REGISTER HERE{external-link}](https://learningcentre.cmn-rmc.ca/student/MyCourse.aspx?id=706b8347-21a9-448e-babf-42edc17712a5&categoryid=&programid=eb75b7a1-9612-4cb1-8ec4-f44c31907fd2&returnUrl=ContentPage.aspx?PageID=1982eae4-a63c-5077-e825-f995a608fa46)

The key to success in the workplace is being accountable. It is about recognizing what is right, holding ourselves to a high standard and following through with our commitments. 

Accountability in the Workplace

In this course, participants will learn that accountability is the cornerstone of workplace success. Emphasizing the significance of recognizing what is right, maintaining high standards, and honouring commitments, this program will empower participants to foster a culture of responsibility within the manufacturing environment. By instilling a sense of accountability, participants will contribute to improved efficiency, reliability, and overall performance in manufacturing processes.

### [REGISTER HERE{external-link}](https://learningcentre.cmn-rmc.ca/student/MyCourse.aspx?id=b0d6ef6b-1f43-4c60-84e5-b5bcbeb7298d&categoryid=&programid=eb75b7a1-9612-4cb1-8ec4-f44c31907fd2&returnUrl=ContentPage.aspx?PageID=1982eae4-a63c-5077-e825-f995a608fa46)

This comprehensive program equips participants with essential skills for professional growth, including adaptability, problem-solving, communication, conflict management, and accountability. Ideal for individuals aiming to excel in the modern workplace and contribute to a positive work environment.

Manufacturing Foundations

*This training program includes the following 8 modules:*


### Module 1: Adaptability and Resilience

Increasingly, businesses are recognizing the power of having a workforce that is both adaptable and resilient. Fortunately, these soft skills are just that – skills! Which means that you can work towards strengthening them. This module will look at both skills – what they mean, why they matter and how to strengthen them.  

### Module 2: Effective Problem Solving

Problem-solving for complex or persistent issues requires a structured approach to identify, analyze, and resolve issues. This module provides an overview of the 7-Step Problem-Solving Strategy that you and your team can leverage when faced with problems in your workplace. 

### Module 3: Introduction to Team building

### Module 4: Communications

A manufacturing businessʹ success depends on clear communication. Modern manufacturing is complex. The many systems and processes of a modern manufacturing company depend on one another for success. In this module, you will learn about the importance of active listening and feedback, reading, non-verbal communication, and the five-step communication method to effectively handle your various interactions with others throughout the workday.

### Module 5: Managing Conflict & Difficult Interactions

In this module we will explore conflict in the workplace and ways to successfully manage difficult interactions. Working well with others and the ability to communicate thoughtfully and respectfully are strong predictors of workplace success. 

### Module 6: Attitude in the Workplace

Our attitude and accountability affect how we work with others and how other people see us. Employers want people with positive attitudes and who own the actions they take, both good and bad. This module will help you learn behaviours that will give the right message about your attitude at work. 

### Module 7: Giving and Receiving Feedback

Feedback is a critical tool in training, growth, and development no matter where you work, or what your role, the only way to improve is with feedback. Giving and receiving feedback is a skill that is relevant to all employees. This module will explore the role of feedback in the workplace and how you can learn how to give and receive high-quality feedback.

### Module 8: Accountability in the Workplace

### Knowledge Assessment

The assessment is designed to evaluate the learner’s understanding of key concepts covered in EMC's Manufacturing Foundations self-directed eLearning series.

The key to success in the workplace is being accountable. It is about recognizing what is right, holding ourselves to a high standard and following through with our commitments. 

### [REGISTER HERE{external-link}](https://learningcentre.cmn-rmc.ca/student/MyCourse.aspx?id=c18705da-b164-481b-a566-233f761398ef&categoryid=&programid=eb75b7a1-9612-4cb1-8ec4-f44c31907fd2&returnUrl=ContentPage.aspx?PageID=1982eae4-a63c-5077-e825-f995a608fa46)

**Now available in French!  Contact us for more information.**

***What is a Microcredential?***
An award presented after completing a collection of learning activities of high value. Microcredential programs usually include hands on components or a blend of different learning formats.

This program offers essential courses in digital literacy and skills, enabling participants to become adept at using digital devices and web platforms for work and everyday tasks. Gain confidence in managing accounts, internet safety, email features, and more. Ideal for excelling in the digital age.

Digital Proficiency

*This training program includes the following 2 courses:*

### Course 1: Digital Literacy

An introduction to digital devices that are often needed for work: mobile phones, computers and tablets. This module covers important basics to help people become familiar with different types of devices and how they can use them to carry out a variety of tasks. Participants will learn how to find the main features on their devices, locate and adjust basic settings, explore common functions and learn how to navigate the most common apps such as the phone, email, messaging, the camera and code scanners. After completing the module, participants will have a basic understanding of how to keep their devices secure as they use the internet, and how to find solutions for some common problems that may occur. 

### Course 2: Digital Skills

After completing this module you will be able to login and manage your accounts, navigate web pages, practice internet safety, use common features of emails, and use basic features of a meetings app.

### [REGISTER HERE{external-link}](https://learningcentre.cmn-rmc.ca/student/MyCourse.aspx?id=68dfe7bc-ba60-404a-8a5d-2f471034d9c7&categoryid=&programid=eb75b7a1-9612-4cb1-8ec4-f44c31907fd2&returnUrl=ContentPage.aspx?PageID=1982eae4-a63c-5077-e825-f995a608fa46)

Learn to manage process variability in manufacturing with the power of data and Six Sigma. Enhance stability, reduce defects, and achieve consistent output for optimal performance. Perfect for professionals seeking to optimize manufacturing processes.

Process Statistics Fundamentals

*This training program includes the following 2 courses:*

### Course 1: Introduction to Process Variability

This course will introduce you to process variability; the natural variation that occurs in manufacturing processes, and what to do about it. Key to addressing process variability in manufacturing processes is the importance of data.

### Course 2: Introduction to Process Stability & Capability

Reducing variability in any process can lead to increased consistency in output. With a focus on the target, your customer and what they need, this course will explore tools and techniques that will help you measure the consistency and ability of your processes to meet customer expectations.

Earn a Certificate

This comprehensive certificate program equips students with vital skills to thrive in today's workforce. Ideal for individuals seeking to enhance their business acumen, the interactive courses cover essential topics such as coaching, difficult interactions, digital intelligence, feedback essentials, innovation, project management, and more. Prepare to excel in the dynamic and competitive professional landscape with this transformative program.

Harvard Manage Mentor

This certificate program will equip students with the skills needed to thrive in the workforce with interactive courses covering essential business topics.

The program contains the following 12 courses:

- Coaching
- Difficult interactions
- Digital Intelligence
- Feedback Essentials
- Change Management
- Diversity, Inclusion and Belonging
- Leading People
- Presentation Skills
- Process  Improvement
- Project Management
- Stress Management
- Team Management

### [REGISTER HERE{external-link}](https://learningcentre.cmn-rmc.ca/student/MyCourse.aspx?attempt=0&id=a18e4d3d-b4d4-4c93-8b55-690f82e030c5&categoryid=&programid=eb75b7a1-9612-4cb1-8ec4-f44c31907fd2&returnUrl=ContentPage.aspx?PageID=1982eae4-a63c-5077-e825-f995a608fa46)

This program covers the essentials of Programmable Logic Controllers (PLCs) from their origins and structure to installation practices and advanced topics like networking and analog signal handling. Ideal for technicians seeking efficient control system knowledge. 

PLC Hardware - Intro to PLCs

*This training program includes the following 4 courses:*

### Course 1: Overview of Control Systems

This is an introduction to the origins, and purpose of Programmable logic controllers (PLCs). 
Estimated Duration: 40 minutes   

### Course 2: PLC Structure and Organization

This is an introductory overview of the major components of a programmable logic controller (PLC), including the power supply, central processing unit (CPU), memory, input devices, output devices, and status indicators. It also explains how these components are structured within the PLC. 
Estimated Duration: 60 minutes  

### Course 3: Installation and Setup Practices

You will learn about the wiring connections for power connections, input and output modules. You will also learn about the devices used for surge suppression and some simple troubleshooting techniques. 
Estimated Duration: 60 minutes 

### Course 4: Advanced Topics

This is a brief explanation of programmable logic controller (PLC) networking. PLC networks allow technicians to maintain PLCs without travelling to the PLCsʹ locations. It also discusses how special modules are used to work with analog input and output signals.  
Estimated Duration: 25 minutes 

### Course 5: Electronic Signals
This is an introduction to some basic concepts related to electronic signals. 
Estimated Duration: 30 minutes

### [REGISTER HERE{external-link}](https://learningcentre.cmn-rmc.ca/student/MyCourse.aspx?attempt=0&id=c39e9258-4e31-44df-a1e1-db0794d92410&categoryid=&programid=eb75b7a1-9612-4cb1-8ec4-f44c31907fd2&returnUrl=ContentPage.aspx?PageID=1982eae4-a63c-5077-e825-f995a608fa46)

Master the fundamentals of rotating equipment with this program covering shafts, bearings, couplings, belt drives, chain drives, and gears. Perfect for engineers and technicians seeking efficient and reliable power transmission knowledge.

Mechanical Power Transmissions

*This training program includes the following 6 courses:*

### Course 1: Shafts and Attachments

This is an overview of shafts and their attachments in rotating equipment. 
Estimated Duration: 60 minutes  

### Course 2: Bearings

This is a detailed look at types of bearings in mechanical power transmission.
Estimated Duration: 45 minutes 

### Course 3: Couplings

This is an introduction to the different types, uses and alignment of shaft couplings. 
Estimated Duration: 25 minutes 

### Course 4: Belt Drives

This is an overview of the fundamentals of belt drive systems. This includes the different types of belts, the types of sheaves (pulleys) they require and their construction and their uses. The advantages and disadvantages of Belt Drives are also covered. 
Estimated Duration: 30 minutes 

### Course 5: Chain Drives

This is an overview of the fundamentals of chain drives and sprockets. The types of Chain and sprockets are presented along with the advantages and disadvantages of Chain Drives. 
Estimated Duration: 30 minutes 

### Course 6: Gears

This is an introduction to the application and types of gears. The topic of backlash is also introduced. 
Estimated Duration: 15 minutes 

### [REGISTER HERE{external-link}](https://learningcentre.cmn-rmc.ca/student/MyCourse.aspx?attempt=0&id=1ce55740-b85a-4b44-ba88-e41ec1759024&categoryid=&programid=eb75b7a1-9612-4cb1-8ec4-f44c31907fd2&returnUrl=ContentPage.aspx?PageID=1982eae4-a63c-5077-e825-f995a608fa46)

Gain foundational knowledge in mechanical engineering with this program covering blueprint reading, materials, shop practices, threads, lubrication, seals, and equipment installation. Perfect for beginners and those seeking a refresher.

Mechanical Fundamentals

*This training program includes the following 7 courses:*

### Course 1: Blueprint Reading

This is an introduction of how to read basic mechanical drawings that show the technical design of three dimensional objects. Knowing how to read a blueprint is useful for implementing designs, navigating designs, and diagnosing any problems. 
Estimated Duration: 30 minutes 

### Course 2: Materials

This is an introduction you the different stress and strain properties of common materials. 
Estimated Duration: 25 minutes  

### Course 3: Shop Practices

This is an introduction to measurement and hand tools found in the shop. 
Estimated Duration: 30 minutes 

### Course 4: Threads and Fasteners

This is an introduction to the basic properties and types of threads and fasteners.  
Estimated Duration: 30 minutes 

### Course 5: Lubrication

This is an introduction to Friction and Lubrication. It covers the properties of different lubrications and their applications. 
Estimated Duration: 45 minutes  

### Course 6: Seals

This is an introduction to dynamic and static seals and sealant compounds. This includes their uses in both liquid and gas sealing applications.
Estimated Duration: 15 minutes 

### Course 7: Installation and Levelling

This is an overview of equipment installation and levelling techniques.  
Estimated Duration: 15 minutes  

### [REGISTER HERE{external-link}](https://learningcentre.cmn-rmc.ca/student/MyCourse.aspx?id=07c89dc4-6499-4121-8273-92b5d4d4a347&categoryid=&programid=eb75b7a1-9612-4cb1-8ec4-f44c31907fd2&returnUrl=ContentPage.aspx?PageID=1982eae4-a63c-5077-e825-f995a608fa46)

Pneumatics

*This training program includes the following 3 courses:*

### Course 1: Pneumatic Theory

This is a brief look at some of the basic theories that pertain to pneumatics including force, pressure, compression and expansion of gases, and flow. 
Estimated Duration: 45 minutes 

### Course 2: Pneumatic Compression and Distribution

This provides information about the operational side of pneumatic systems, including common uses of pneumatics in industry. 
Estimated Duration: 45 minutes  

### Course 3: Pneumatic Equipment Components

This is a detailed look at the various components of a pneumatic system such as the types of cylinders, air preparation units, and control devices.
Estimated Duration: 55 minutes 


### [REGISTER HERE{external-link}](https://learningcentre.cmn-rmc.ca/student/MyCourse.aspx?attempt=0&id=86c5ed97-66f4-486e-a896-2a47afc187d6&categoryid=&programid=eb75b7a1-9612-4cb1-8ec4-f44c31907fd2&returnUrl=ContentPage.aspx?PageID=1982eae4-a63c-5077-e825-f995a608fa46)

Delve into the world of hydraulics and gain a deep understanding of pressure, flow, and control in hydraulic systems. From basic concepts to advanced components, this comprehensive program empowers you with essential knowledge for engineering success. 

Introduction to Hydraulics

*This training program includes the following 10 courses:*

### Course 1: Concepts of Pressure and Flow

Understanding the concepts presented here will help you understand the science behind the functioning of the hydraulic systems. 
Estimated Duration: 60 minutes 

### Course 2: Hydraulic Fluids

This is a moderately in-depth look at properties and important role of hydraulic fluids. 
Estimated Duration: 60 minutes 

### Course 3: Reservoirs and Piping

This is comprehensive look at hydraulic reservoirs and piping, their purpose, function and how they are shown in hydraulic diagrams. 
Estimated Duration: 45 minutes 

### Course 4: Contamination and Filtration

A detailed look at how hydraulic oil is kept free of contamination. This includes the effects of contaminated oil and filters that need to be changed. 
Estimated Duration: 45 minutes 

### Course 5: Pumps

Here you will learn about the types of hydraulic pumps, each ones benefits, how they operate and how to identify them. 
Estimated Duration: 45 minutes 

### Course 6: Hydraulic Cylinders and Motors

This is a comprehensive introduction to various hydraulic actuators that convert hydraulic energy into mechanical work. 
Estimated Duration: 60 minutes 

### Course 7: Pressure Control Valves

This covers pressure control valves, their uses and how they operate. 
Estimated Duration: 30 minutes 

### Course 8: Flow Control Valves

Flow control valves, their purpose, how they operate, the concepts of meter-in, meter-out, and bleed off circuits are covered here. 
Estimated Duration: 45 minutes  

### Course 9: Directional Control Valves

This covers the operation, terminology and schematic representation of directional control valves. 
Estimated Duration: 30 minutes 

### Course 10: Final Assessment

This final assessment was designed to help verify your understanding of all the Hydraulics topics covered. 
Estimated Duration: 60 minutes 

### [REGISTER HERE{external-link}](https://learningcentre.cmn-rmc.ca/student/MyCourse.aspx?attempt=0&id=6039bb23-ecf9-4a7a-9195-28f6823060b3&categoryid=&programid=eb75b7a1-9612-4cb1-8ec4-f44c31907fd2&returnUrl=ContentPage.aspx?PageID=1982eae4-a63c-5077-e825-f995a608fa46)

This comprehensive training program covers electronic signals, solid-state electronic control devices, printed circuit boards, computers, and computer networks. Each course provides essential insights into relevant concepts with estimated durations for efficient learning.

Introduction to Electronics

*This training program includes the following 6 courses:*

### Course 1: Electronic Signals

This is an introduction to some basic concepts related to electronic signals. 
Estimated Duration: 30 minutes 

### Course 2: Solid State Electronic Control Devices, Part 1

The basic theory behind semiconductors is presented here. It also explains the function and purpose of a wide variety of solid state devices such as diodes, transistors, and solid state relays. 
Estimated Duration: 90 minutes 

### Course 3: Solid State Electronic Control Devices, Part 2

This is a continuation of the theory behind solid state control devices and explains the function and purpose of integrated circuits, as well as types of signal converters and sensors. 
Estimated Duration: 90 minutes 

### Course 4: Printed Circuit Boards

An introduction to the printed circuit board covering methods for protecting a board from static damage are included, along with how to test and repair a printed circuit board. 
Estimated Duration: 60 minutes 

### Course 5: Computer Review

This is an overview of basic concepts related to computers. This includes describing different types of computers, as well as discussing computer hardware and computer software. 
Estimated Duration: 60 minutes 

### Course 6: Networks

An introduction to the concepts related to computer networks. This includes devices used in networks, possible configurations, and network standards. 
Estimated Duration: 60 minutes 

### [REGISTER HERE{external-link}](https://learningcentre.cmn-rmc.ca/student/MyCourse.aspx?attempt=0&id=20fe3aee-97bc-41e3-a269-17c0cb740a5b&categoryid=&programid=eb75b7a1-9612-4cb1-8ec4-f44c31907fd2&returnUrl=ContentPage.aspx?PageID=1982eae4-a63c-5077-e825-f995a608fa46)

This program covers DC motors, single-phase AC motors, three-phase AC motors, motor nameplate data, code requirements, motor components, electronic motor components, packaged motor drives, and motor control diagrams. 

Electrical Motor Controls

*This training program includes the following 9 courses:*

### Course 1: DC Motors

Here you will be shown how a DC motor is constructed, as well as how it operates. You will also be introduced to four different types of DC motors.
Estimated Duration: 75 minutes 

### Course 2: Single Phase AC Motors

AC motors, or alternating current motors, are used for various applications. Here we will explore the operation of a single phase AC motor, as well as the characteristics of split phase, capacitor start, capacitor start/run, and capacitor run motors. 
Estimated Duration: 45 minutes 

### Course 3: Three Phase AC Motors

This introduction focuses on the components of a three phase AC motor and the characteristics of squirrel cage, synchronous, and wound rotor motors. 
Estimated Duration: 50 minutes 

### Course 4: Interpreting Motor Nameplate Data

Here you will learn about the items that must be included on a motors nameplate, as well as other fields that appear on the nameplate and there importance. 
Estimated Duration: 20 minutes 

### Course 5: Applying Code Requirements to Motor Circuits

This is a basic introduction to the code requirements of the National Electrical Code for various aspects of the installation of a motor. 
Estimated Duration: 30 minutes 

### Course 6: Electrical Motor Components

This is an introduction to buttons, switches, pilot lights, solenoids, relays, AC and DC components, motor starters, control transformers, and sensors used in control systems. 
Estimated Duration: 30 minutes 

### Course 7: Electronic Motor Components

This is on overview of electronic components like inductors, capacitors, diodes, rectifiers, and thyristors found in motor controls. 
Estimated Duration: 30 minutes 

### Course 8: Packaged Motor Drives

Here you will learn the basics of DC motor drives, variable frequency drives (VFD), and reduced voltage soft starts. 
Estimated Duration: 20 minutes 

### Course 9: Motor Control Diagrams

This is an introduction to electrical line and ladder diagrams and the symbols that you may encounter. These diagrams are compared to a pictorial representations of basic motor control circuits circuit. It also provides an understanding of basic motor control circuits and components. 
Estimated Duration: 90 minutes 

### [REGISTER HERE{external-link}](https://learningcentre.cmn-rmc.ca/student/MyCourse.aspx?attempt=0&id=c879d137-549e-4b3a-8de7-8ccc4e68ee6b&categoryid=&programid=eb75b7a1-9612-4cb1-8ec4-f44c31907fd2&returnUrl=ContentPage.aspx?PageID=1982eae4-a63c-5077-e825-f995a608fa46)

This training program offers a concise yet comprehensive exploration of electrical circuits and components. Participants will learn about circuit configurations, Ohm's Law, electrical codes, alternating current (AC) theory, and electrical transformers. Gain valuable insights and knowledge in a time-efficient manner with estimated durations for each course.

Electrical Fundamentals

*This training program includes the following 5 courses:*

### Course 1: Electrical Circuits

In this introduction to electric circuits, we explore the essential elements, different configurations, and three distinct types of circuits: series, parallel, and combination. You will learn how to determine unknown variables within each circuit type. 
Estimated Duration: 75 minutes 

### Course 2: Ohm's Law

This is an overview of essential equations like Ohm's Law and the power formula, which are useful for resolving different electrical issues. 
Estimated Duration: 30 minutes 

### Course 3: Electrical Code

This is a brief introduction to electrical codes. Electrical codes provide guidelines for the safe installation, use and maintenance of electrical components. 
Estimated Duration: 30 minutes 

### Course 4: Alternating Current

This introduction to the basic theory of alternating current (AC) includes defining AC, exploring how AC is generated, and its general characteristics within various types of electrical circuits. 
Estimated Duration: 45 minutes 

### Course 5: Electrical Transformers

This introduction to transformers looks at their basic components and principle of operation. 
Estimated Duration: 40 minutes 

### [REGISTER HERE{external-link}](https://learningcentre.cmn-rmc.ca/student/MyCourse.aspx?id=2e5baff7-8eb6-46aa-bbeb-8d9cca471483&categoryid=&programid=eb75b7a1-9612-4cb1-8ec4-f44c31907fd2&returnUrl=ContentPage.aspx?PageID=1982eae4-a63c-5077-e825-f995a608fa46)

Building Effective Mentor-Mentee Relationships in the Workplace. This training program explores workplace mentorship, emphasizing the importance of positive relationships and employee engagement in manufacturing. Participants will learn how to be effective mentors, identify teaching opportunities, and develop mentees. Gain valuable skills to foster a successful mentorship culture in your organization.

Mentorship in Manufacturing

*This training program includes the following 5 courses:*

### Course 1: Introduction to Mentorship

Mentorship in the workplace is an excellent way to increase engagement, transfer skills and it also helps career development. This course will introduce you to what to expect in this series of courses. 

### Course 2: What it Means to be a Mentor

This module introduces you to workplace engagement and its importance in manufacturing. You will learn why employee engagement is important in the manufacturing industry, how to recognize if employees are engaged in their organization, and how to increase engagement. 

### Course 3: Mentorship in Manufacturing

In this module you will learn to recognize the impact of positive relationships in the workplace, recognize  the importance of positive relationships as a mentor and to identify key elements to creating positive relationships in the workplace. 

### Course 4: Mentorship for New Employees

In this module you will learn to recognize opportunities to teach in the workplace, recognize the benefits of training others, determine unique skills gained from your life experiences to use as tools to teach and train others, recognize signs a mentee needs training and finally to identify the steps to teach a mentee. 

### Course 5: Developing Mentees

In this module you will learn to recognize that creating opportunities is part of your role as a mentor, recognize types of mentee opportunities and how to take action when an opportunity arises. 

### [REGISTER HERE{external-link}](https://learningcentre.cmn-rmc.ca/student/MyCourse.aspx?attempt=0&id=e038f6f9-4e15-416f-8807-3073077096f9&categoryid=&programid=eb75b7a1-9612-4cb1-8ec4-f44c31907fd2&returnUrl=ContentPage.aspx?PageID=1982eae4-a63c-5077-e825-f995a608fa46)


Discover the future of skilled trades and the transformative impact of robotics on careers through courses that delve into automation, cobots, additive manufacturing, and data-driven processes in modern facilities. These courses reveal the vital role of skilled trades and shed light on how manufacturing careers will be shaped in the next decade.

Advanced Manufacturing

*This training program includes the following 4 courses:*

### Course 1: Automation

We will explore the definition, history and current state of automation in manufacturing and the important role that skilled trades hold in supporting this technology. 

### Course 2: Robotics & Advanced Motion Systems

Using robots in manufacturing is not new, but “cobots” are! This new class of robots can safely work alongside people and are expanding the use of robots in manufacturing. We will explore the current state of robotics and other coordinated motion in manufacturing that will reveal what modern manufacturing facilities have in common and how robotics will affect a career in manufacturing in the coming decade. 

### Course 3: Additive Manufacturing

There is a lot of talk about additive manufacturing today. This technology, better known as 3D printing, is the future of manufacturing. It allows for more complex and profitable products to be produced with smaller batches and lower inventory levels. Additionally, it reduces waste and improves product quality. We will explore the current state of additive manufacturing and discover what is common in modern manufacturing facilities, and how additive manufacturing will affect a career in manufacturing in the coming decade. 

### Course 4: Data & Connectivity

Unlike in the Internet world the data in manufacturing is being used to directly affect the operation of a manufacturing facility. We hear the word ‘dataʹ all the time and usually with negative connotations around collection and use of our personal data. Advanced Manufacturing deals with process and performance data rather than personal data. We will explore the current state of data and artificial intelligence (AI) in manufacturing and discover the advantages it brings in modern manufacturing facilities, and how this technology will affect a career in manufacturing in the coming decade. 

### [REGISTER HERE{external-link}](https://learningcentre.cmn-rmc.ca/student/MyCourse.aspx?id=3c05a369-f760-4efb-8691-07cea5290986&categoryid=&programid=eb75b7a1-9612-4cb1-8ec4-f44c31907fd2&returnUrl=ContentPage.aspx?PageID=1982eae4-a63c-5077-e825-f995a608fa46)

Lean thinking and fundamental concepts

Primary Tools of Lean

This course will introduce you to some of the tools used by Lean Thinking companies including Setup Time Reduction, the 5S Method, and Visual Control. These are simple, effective tools used by Lean thinkers to create process capacity, process capability, and make problems visible for further improvement. This course will show you how to drive lean thinking and begin implementing it.

### [**REGISTER HERE**](https://learningcentre.cmn-rmc.ca/student/MyCourse.aspx?id=9d08dbc7-99bc-4e4b-8ca1-f9f0b88b7c55&amp;categoryid=&amp;programid=eb75b7a1-9612-4cb1-8ec4-f44c31907fd2&amp;returnUrl=ContentPage.aspx?PageID=1e3480bf-1d4c-9523-2bb4-962c76b907ba)

Reduce or eliminate redundant workplace activity and reclaim your time

This self-paced e-learning module will showcase improvements made by leaders in other industries, including tools and methods displayed with sample content included from actual workplace improvements. Note that participants who have completed this e-learning module can advance their skills further by registering in the Workshop, or Workshop series, as these formats expand on what is learned within the e-learning module. 

Take Control of Your Time in 3 Steps

**Course Summary**

Front-line leaders often find themselves with competing priorities. On the one hand leaders have activities related to long-term strategy that deserve careful planning and execution. These are the “should do” activities to make beneficial improvements in the processes they champion. However, on the other hands front-line leaders work with the reality of unexpected, urgent, short-term priorities. These become the “must do” tasks on already crowded calendars.

Participants Will Learn & Apply These Skills:

- Unique (but proven) analysis tools to understand and articulate where time is being spent
- An evaluation method to categorize activities into Strategic, Proactive, Reactive, and Detractive tasks
- Continuous Improvement tools to transform Reactive tasks into Proactive activity
- Methods to work with peers on other shifts & departments to reduce wasted time for everyone
- Strategies to manage the expectations of leaders

**Participant Testimonial**

> It was really hard to make time for that Safety/5S audit, or to update that KPI… when I had 3 people call in sick, the schedule needed to be changed because we couldn’t find the parts, and we just discovered we may need to sort and rework what was done by the previous shift.  Now that I have completed this course, I am starting to see an improvement in the number of emergencies I have to find time to deal with.

**Duration:** 1 hour

**Learning Environment:** Virtual

**Schedule:** Self Directed E-Learning

### [REGISTER HERE{external-link}](https://learningcentre.cmn-rmc.ca/student/MyCourse.aspx?id=cfec9337-848b-4a6f-bbc9-0d3c899e6732&categoryid=&programid=eb75b7a1-9612-4cb1-8ec4-f44c31907fd2&returnUrl=ContentPage.aspx?PageID=1982eae4-a63c-5077-e825-f995a608fa46)

A Self-Directed E-Learning Course

This e-Learning course in Psychological Health & Safety helps learners understand the building blocks of a mentally healthy workplace.  

5 Factors of a Psychologically Safe & Healthy Workplace

STATS TELL US THAT ABOUT 50% OF CANADIANS WILL EXPERIENCE A MENTAL ILLNESS IN THEIR LIFETIME.  IN ANY GIVEN WEEK MORE THAN 500,000 CANADIANS ARE UNABLE TO WORK DUE TO A MENTAL HEALTH PROBLEM OR ILLNESS.

### Course Summary

The cost of ignoring mental health and psychological well-being is immense. It can be seen in many ways such as higher levels of attrition, absenteeism, low morale, reduced production, or even an increase in accidents.  This course will provide foundational knowledge on fostering a psychologically safe and healthy workplace culture, guidelines for navigating employee mental health, and proactive strategies for integrating concepts that promote mental health into your organization’s occupational health and safety policies and practices. 

### Course Topics Include:

What is Psychological Health and Safety and why does it matter in the workplace?
Examine PH&S through a “5 Factor Lens”: Culture, Communication, Support, Equity, and Contribution

**Culture:**
Adopting and sustaining healthy cultural norms
Contributing factors for a healthy organizational culture

**Communication:**
Clearly defined expectations
Understanding different communication styles

**Support:**
Identifying signs of distress
CARE: Conversation – Acknowledge – Resources – EFAP (employee and family assistance program)

**Equity:**
Civility and respect
Diversity, equity, and inclusion

**Contribution:**
Employee recognition
Involvement, influence, and engagement


### Course Methods: 

- Self-paced virtual program
- 6 modules of approximately 20 minutes each


**Duration:** 2 hours

**Learning Environment:** Self directed e-learning

**Schedule:** Rolling entry

### [REGISTER HERE{external-link}](https://learningcentre.cmn-rmc.ca/student/MyCourse.aspx?id=e4a68e27-5d7f-42c7-9d45-a81f6c3d6371&categoryid=&programid=eb75b7a1-9612-4cb1-8ec4-f44c31907fd2&returnUrl=ContentPage.aspx?PageID=1982eae4-a63c-5077-e825-f995a608fa46)

Workshop for Psychological Health & Safety 

A comprehensive introduction to the relevance and importance of understanding mental health in the workplace. 

Mental Health in the Workplace: The Essentials

### Course Summary

This workshop provides an introduction to mental health in the workplace and will provide clear direction for incorporating employee mental health into your organization’s occupational health and safety policies, as well as day-to-day practices. Participants gain confidence in navigating situations involving mental health at work sensitively and effectively and learn the vital role they can play in making the workplace a psychologically safer and healthier place to be.

### Participants Will Learn & Apply These Skills:

- What is mental health and what is the impact in the workplace?
- Barriers to mental wellness in the workplace
- Recognizing signs of mental distress
- Appropriate response to mental distress
- Obligations, Boundaries, and engaging further supports
- A proactive approach to mental health


### Course Methods: 

This virtually facilitated workshop format may have participants working with peers from their own company, and/or other industries. Each interactive workshop session will include:

- Training and group interpretation/discussion of new concepts and content
- Classroom practice with each critical tool
- Time for each participant to plan their subsequent implementation of beneficial improvements
- Facilitation & discussion with experienced coaches

**Duration:** 1/2 Day

**Learning Environment:** Virtual

**Schedule:** 
October 10, 2024

### [REGISTER HERE-October 10{external-link}](https://learning.emccanada.org/mentalhealthwkplcoct10)

For front-line leaders with competing priorities

In this 4 hour interactive workshop, an experienced instructor will outline the steps that successful leaders apply to keep themselves (and their teams!) focused on the most proactive workplace activities. Together with other workshop participants from similar roles across Canada, you will analyze and make plans to improve your work routines.  Following through on what you learn in this single session will give you the best chance to stay on top of things in a dynamic workplace.

Supervisor Time Management Workshop

### Course Summary

On the one hand leaders have activities related to long-term strategy that deserve careful planning and execution.  These are the “should do” activities to make beneficial improvements in the processes they champion. However, on the other hands front-line leaders work with the reality of unexpected, urgent, short-term priorities.  These become the “must do” tasks on already crowded calendars. This training will provide an overview of how to understand and correct a portion of the firefighting that front line leaders end up doing; including effective methods to increase beneficial activities and tools to remove redundant and wasted activity from calendars.

### Participants Will Learn & Apply These Skills:

- Unique (but proven) analysis tools to understand and articulate where time is being spent
- An evaluation method to categorize activities into Strategic, Proactive, Reactive, and Detractive tasks
- Continuous Improvement tools to transform Reactive tasks into Proactive activity
- Methods to work with peers on other shifts & departments to reduce wasted time for everyone
- Strategies to manage the expectations of leaders

### Course Methods: 

This facilitated workshop format may have participants working with peers from their own company, and/or other industries. Each interactive workshop session will include:

- Training and group interpretation/discussion of new concepts and content
- Classroom practice with each critical tool
- Time for each participant to plan their subsequent implementation of beneficial improvements
- Facilitation & discussion with experienced coaches

**Duration:** 4 hours

**Learning Environment:** Virtual, facilitated or live classroom.

**Schedule:** 

October 17, 2024
### [REGISTER HERE-October 17{external-link}](https://learning.emccanada.org/supervisortimewkshpoct17)

The most commonly required training course in the workplace.

Standard First Aid

Standard First Aid is the most commonly required training course in the workplace.  
In addition to CPR, this course provides necessary skills to the first aider so that they are able to assist an individual in need until EMS arrives.
Each participant will be required to pass a multiple-choice test.  Practical evaluations will be ongoing throughout the course. Participants will gain knowledge in the following areas:

- EMS / 911 System
- Legalities
- Disease management and biohazards
- Scene management
- Choking emergencies
- Medical emergencies
- Bleeding
- Shock
- Cardiovascular Disease – recognition and management
- Airway, Breathing, Circulation (ABCs) and Cardiopulmonary Resuscitation (CPR B)
- AED Overview
- Musculoskeletal injuries
- Burns
- Head and spinal injuries
- Poisons and allergies
- Heat and cold injuries / illnesses
- Back and chest injuries

**SCHEDULE:**

London – August 13, 2024
Ottawa – September 4, 2024
Kitchener – November 18, 2024

For employee wellness champions, in any role.

This accelerated course in Psychological Health & Safety is a comprehensive overview of the critical role of mental health in maintaining a strong and effective workforce. 

Foundations of a Psychologically Safe & Healthy Workplace

### Course Summary

This accelerated course in Psychological Health & Safety is a comprehensive overview of the critical role of mental health in maintaining a strong and effective workforce. The cost of ignoring mental health and psychological well-being is immense. It can be seen in many ways such as higher levels of attrition, absenteeism, low morale, reduced production or even an increase in accidents.   This course will provide a clear direction for incorporating employee mental health into your organization’s occupational health and safety policies, as well as day-to-day practices. Participants gain confidence in navigating situations involving mental health at work sensitively and effectively while ensuring adherence to legal protections and obligations of the employee and employer. 

### Participants will:

- Understand what Psychological Health and Safety is and why it matters in the workplace
- Examine PH&S through a “5 Factor Lens”: Culture, Communication, Support, Equity and Contribution

**Culture**

- Adopting and sustaining healthy cultural norms
- Contributing factors for a healthy organizational culture

**Communication**

- Clearly defined expectations
- Understanding different communication styles

**Support**

- Identifying signs of distress
- CARE: Conversation – Acknowledge – Resources – EFAP (employee and family assistance program)

**Equity**

- Civility and respect
- Diversity, equity and inclusion

**Contribution**

- Employee recognition
- Involvement, influence and engagement

**Duration:** 4 weeks, 3 hour sessions per week.

**Learning Environment:** Virtual, facilitated.

For team leaders who wish to reclaim their time.

Working with other supervisors from across Canada, this series of workshops will allow you to learn and practice your leadership ability to take control of unexpected situations.  Ultimately, you will measure how much you can reduce the amount of "fire fighting" that typically consumes too much of your time in the workplace; including effective methods to increase beneficial activities and tools to remove redundant and wasted activity from calendars.

Supervisor Time Management

### Course Summary

Front-line leaders often find themselves with competing priorities. On the one hand leaders have activities related to long-term strategy that deserve careful planning and execution.  These are the “should do” activities to make beneficial improvements in the processes they champion. However, on the other hands front-line leaders work with the reality of unexpected, urgent, short-term priorities.  These become the “must do” tasks on already crowded calendars. 

### Participants Will Learn & Apply These Skills:

- Unique (but proven) analysis tools to understand and articulate where time is being spent
- An evaluation method to categorize activities into Strategic, Proactive, Reactive, and Detractive tasks
- Continuous Improvement tools to transform Reactive tasks into Proactive activity
- Methods to work with peers on other shifts & departments to reduce wasted time for everyone
- Strategies to manage the expectations of leaders

### Course Methods: 

This facilitated workshop format will have participants working with peers from their own company and/or other industries. Each interactive workshop sessions will include:

- Training and group interpretation/discussion of new concepts and content
- Time for each participant to plan their implementation of the next phase of critical improvements
- Facilitation & discussion with experienced coaches
- Review of previous homework tasks & results

**Duration:** 4 weeks, 4 hours per week.

**Learning Environment:** Virtual, facilitated.

**Schedule:** 
TBD



This workshop examines the power of effective feedback and teaches an effective strategy that anyone can use to build an adaptive, collaborative, and innovative workforce.

Effective Feedback in the Workplace

### Course Summary

The ability to give objective, timely and thoughtful feedback is a critically important tool in any body’s toolkit. Whether training, managing, leading, or coaching, this is how we let people know how they’re doing. By creating opportunities to share objective feedback, we ensure the growth and development of those around us. Whether running a line, a team, a department, or a whole organization, this is how to ensure that people change the behaviours that don’t work well and reinforce the ones that do. This workshop examines the power of effective feedback and teaches an effective strategy that anyone can use to build an adaptive, collaborative, and innovative workforce.

### Participants will:

- Understand the role of effective feedback in the workplace
- Explore the barriers to using feedback as a tool for developing employees
- Recognize the importance of creating a culture that sees feedback as a positive opportunity
- Understand the difference between observations and judgments, and why that matters
- Learn and practice a feedback model that can be used in the workplace
- Understand best practices for giving feedback, such as time and place

**DURATION:** 3 hours

**LEARNING ENVIRONMENT:** Virtual

**SCHEDULE:** 
November 26, 2024

### [REGISTER HERE-November 26{external-link}](https://learning.emccanada.org/effectivefeedbacknov26)

Training is available in English.



Attract & Retain Skilled Employees

Conflict is common in any workplace. Many of us have experienced or witnessed the distress that can come with unmanaged conflict. If managed thoughtfully, conflict can be a spark for creativity, innovation, and development.

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